Customer Ratings & Reviews

Very help and kind . Professional service was fast and easy

Thanks for the great service and I definitely recommend shopping at best buy

Always best to purchase extended warranty. Have had a couple of TVs in the past due and stuck replacing them. Extended warranty would have saved me.

Bought this for a TV that the kids will use and will probably need a repair down the line. Geek Squad always does a good job repairing, replacing or reimbursing.

Replaced tv after lightning hit it just like they said it would!

I’m glad I purchased this protection plan. The tv was a gift for my granddaughter. It’s good that I don’t have to be concerned if something happens

It's great to know my purchase is protected in the event of a malfunction. Using geek Squad in the past has been handled professionally by Best Buy.

My kids set up my tv and am enjoying my love for this tv

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

I like that Geek squad will come to my house and try to fix my product, I don't have to bring it back to the store or send it off to be repaired. And if they can't repair it they will get me a new product

Good for the price if your looking for basic bluetooth headphones. Minor sound issues. But easy to look past.

I always get Geek squad protection for all of my electronics from Best Buy. It's hassle free to exchange things.

I love the Geek Squad warranty Best Buy offers. It allows me to not have to worry about my electronics if something happens to it. I just have to take it to a Best Buy and they will fix any problems with no hassle!

Geek squad always has my back!! Even when it itches really bad! but seriously, they fix everything! My pc needed ram one time and they rammed it up!!

Excelent option that why I buy at best buy. Bet thing ever.

The protection plan is very beneficial. I have always purchased them and it well worth the expense.

We don't usually purchase extra warranties for our products but Best Buy has a very good reputation for making good on the warranties. Our previous experience with Best Buy warranties has been very good.

Really enjoy the protection provided by geek squad it makes it nice knowing that if my electronics give me issues I’m not out the money to replace them.

Best buy has always been great fixing or replacing anything I have purchased with a protection plan, so for the added protection, I took this 5 year plan and I'm sure I will eventually get my money's worth out of it.

I havent had to use it yet but I have my faith in the service