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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30803 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 30,803 reviews
  • Rated 5 out of 5 stars

    Our protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this protection plan for peace of mind. Hope we don`t ever need it but if we do, we have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Total Tech membership. Get free warranties all the time. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad so fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service with TV set up. Tech was very helpful in explaining things as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 39" HDTV is wonderful. The picture is very crisp and clear. I am very happy with it. I would recommend it highly. It was also easy to set up, so I could do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On more expensive electronics I always purchase the geek squad protection. Hope I don't need it...but like any insurance, offers peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have insurance for something that was a bit expensive it's nice to know that if something happens that Best Buy will send some one to exchange it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to call them yet but I know they are there if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned a long time ago to always purchase a warranty or service protection plan. It's a pain to pay the extra money, but saves you a migraine in repair costs in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have so your tv can be protected by Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A staple for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get the Geek Squad protection for any major electronic purchase when you might have to replace or repair an item. It makes for a sound investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the plan for my 32” Samsung tv. You never can tell if something might happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad=peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad on my side for anything needed that comes is a good peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have an umbrella of protection on yiur purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the insurance plan because just in case. I haven't had to use it yet so have it high reviews hoping if I do need it they will do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took real good care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad worked with me several times trying to get my Samsung notebook to work properly, they finally succeeded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan because it makes me feel at ease. I know I'm protected if something were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty form bestbuy, always taking care of whatever happens to your products without hesitation!!!.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet personally, but I've heard good things from other people. Hopefully, I won't have to use it, but if I do, I feel confident they'll take care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing peace of mind with this warranty plan for such a large purchase, awesome that it was included for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they back up their products and hopefully I will not have to use them

    I would recommend this to a friend