Customer Ratings & Reviews

This is a must have with any Best Buy product but in most cases nothing happens in 2 years.

It is always wise to protect your investment. You never know when something could go wrong.

Great to have handy if you need to return or fix item

I have had geek squad protection before and never had any issues. Hope this TV works for years.

Ease of mind when you are not technically inclined.

Would recommend highly for expensive to repair electronics. Service is excellent.

This is good I have used squad and they replaced my TV

It's so great to have this plan. As I've mentioned in the past, this is a must have!!

Easy to get behave not had to use it. Reasonable. Nice

I would never own a product without buying a Geek Squad. I have used them many times.

Enjoying my protection for my computer with my kids being on all the time well needed

I have bought this before and they did very well when it broke

The protection plan is a life saver..it covers just about everything except for theft. Glad I got it!

I would recommend this service to all who are buying from Best Buy.

Good protection plane on my sound bar to make me feel better thanks

I purchased a sony 4K 65" TV in december that hasn't worked right since the beginning. I have been trying to get resolution with Geek squad and am rather frustrated. Notes from prior conversations with customer support people are not in the file and they cannot reconnect me with the agent with whom I previously spoke. Given this problem at the very beginning I am less confident in the service support I would receive in the future. I am returning the TV and the warranty

Worth the price. I don’t know what else to put I just want the Best Buy points. Thank you

since we don't really know how to fix things it is really nice to know there is help available.

Always get the geek squad protection! So worth it.

The agents were friendly and very knowledgeable...