Customer Ratings & Reviews

I purchased this for my computers and it has come in handy when I had issues with being hacked. The tech team helped me out and the service was good

Timely, honest, professional, and knowledgeable technicians

You need to ask this Squad Protection Because the employer does not offer to be an option to put in my electro domestic item.

The protection that geek squad provides is un matched. It allows you to deal directly with then and not have to deal with the items manufacturers for any problems with your products

Always purchase warranty Best Buy has great warranty service

My tv screen went out they was awesome coming out and fixing it

I like that they offer this service for such a great price

The Geek Squad has always helped me when i have had technology issues. They replaces several boards in one of my tvs, at no extra cost to me.

Geek squad always helpful! Had dead pixel on my new TV and they saved the day

Best tv ever I can speak & change items, record show. Beautiful picture & sound quality. Pairs well

Piece of mind knowing I got the geak squad incase my television starts acting up

I can transfer warranty if I sell my product that’s great

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

This protection is by far the best way to protect our computer.

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

It is the kind of extra coverage that gives peace of mind.

Love the customer service and experienced techs. Very friendly and polite

I don't usually buy the protection plans on items that I purchase, however when I bought my 3-D TV, I did. Now I'm glad I did as my TV has a sound problem, and It will be fixed at no charge to me

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.