Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30761 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 631 Showing 12,601-12,620 of 30,761 reviews
  • Rated 5 out of 5 stars

    Great Service protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice to get this plan. Just the cost of cleaning a camera made this purchase worthwhile. Knock on wood, no drops yet. But if I do, its covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’ve always been helpful....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks have always been helpful. I’ve only had one instance that the initial person was useless, besides that, they are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection I've purchased were kind of steep but it was all worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Year Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so expensive to have anything fixed these days so why not get the Five Year protection plan and have no worries for five whole years. How nice is that!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wouldn't buy this for myself, it was worth it for peace of mind for my elderly in-laws

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have your electronics protected. And the fact i buy most my electronics from BB its an all in one coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but I’m sure the service they provide is epic. Hopefully I won’t need it for awhile though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must program when you’re buying an expensive item protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must when buying a new tv. Instead of having to deal with the manufacture they come out and provide better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust the geek squad! If anything ever were to go wrong with my product I wouldn’t have anything to worry about because I always purchased the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection has been very helpful. I'm always glad that I purchased the extra support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50/50 chance of needing it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that things don’t last like they used to. But knowing that, I buy protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for my PS5 and I haven’t had to use it but knowing I have it makes me feel at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plan helps to reassure that I will have a good chance of getting a replacement if my product somehow gets damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out there. I highly recommend it for anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explained operation clearly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extension warrantyy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is helpful to have the additional warranty a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best costumers service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best costumers service!!! Super friendly Great job

    I would recommend this to a friend