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Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 30,765 reviews
  • Rated 5 out of 5 stars

    5yr protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek swat squad protection plan two times before and they always fixed it fast I had it back working like new in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the service contract as we are not down in FL all the time. If friends are staying there it's just a phone call away to take care of anything that might go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a controller I purchased. Was worth it when the controller stopped working. I took it in and they exchanged it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had my order on time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and great service ! had my order on time . was actually early ! quick brought in and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abosulte must have if you purchased an expensive item geek squad are very professional amd help full and your In good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got a 5 year warranty. Seems like something is always happening to my stuff. At least time they will come to me instead of lugging it to them. Very grateful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always good. Once the manufacture warranty ends, I still have another warranty to depend on for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased but haven't needed to use yet thankfully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    donna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have not used it yet hopefully if we have a problem they will fix it quickly thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should never leave the store without it. Ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a new TV you should highly recommend picking up this plan. It covers pretty much anything and you will have piece of mind if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were impressive with their knowledge and attention to detail. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it cheap for 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. I bought products that were well known for breaking so I made sure to get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got what I paid for... Respect and responsibilit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I paid for... Respect and responsibility, my TV was damaged after 4 years and Geek Squad replaced it for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for extra warranty protection. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review something i havent had to use and hopefully dont have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection less to worries.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the added protected to the piece of mind in case there is a failure after the manufacturers warranty expires. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always worth having. Totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-Year Standard protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but the best quality service received through Geek Squad. Love the option of multiple unit coverage on the policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind on a large TV purchase. I've had a couple of TV's fail in the last couple of years.

    I would recommend this to a friend