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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30356 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 30,356 reviews
  • Rated 5 out of 5 stars

    Never leave the store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all my electronics with geek squad! They will repair your covered product or if if it’s in repairable they will replace it with a new or equivalent product for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection. It provides great service if you ever need and and peace of mind in case something goes wrong. The price is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for the price, can’t go wrong with protecting your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Always buy my electronics here bc of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend on expensive purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection for purchases over $100. It's saved me a few times from having to purchase a new TV, which tend to last about 3-4 years, nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and you can control it with your phove or assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.no matter what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say it's it's a must have because you never know when your item wants to act up it can be the first week of the last day on your 5 year plan best buy will always fix it or just replace it then you get another 5 year plan on your new item again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with return/ exchange. Gave some piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits and Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Plan and Benefits! Highly Recommend. You must consider this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, always available. There was a little trouble at first in the setup. Got worked out. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad warranty. Hopefully I don’t have to use it. Howevever I did have to use it on a Maytag washer and had no issues with them repairing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans put you at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy a protection plan, it is a savior when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better off safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly, they took my complaint and suggested resolve for my problem TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t make a large purchase without having some type of insurance to show for it. You hope that nothing goes wrong but if it does you’d want to have Geeksquad protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service/peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the geek squad for my new tv and hope I do not need to but I have used them for a laptop in the past and was very pleased with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the piece of mind geek squad provides. Would purchase again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Plans are OK but kind of expensive and your refund will only be in Best Buy gift cards

    I would recommend this to a friend