Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30811 reviews
(30,811 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
A great tv...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly in my location to watch at different angles...no problems... great pictures of each channels...
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worthy Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good protection needed for the computers in the home. I have been a geek squad member for closing on 5 years
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good protection needed for the computers in the home. I have been a geek squad member for closing on 5 years
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far i havent needed to use this service but ive heard pretty good things about the service already
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
For big purchases you shouldn't go without this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old TV broke just before our extended warranty expired and we received a new TV at no further cost. I highly recommend buying the Geek Squad warranty.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad in Georgetown! They are friendly, knowledgeable, and very helpful! They are AWESOME!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go go geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate having the extra insurance as the geek squad has helped on several past issues.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always very helpful and knowledgeable. Its always good to have a backup plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend that you purchase this protection for any electronics that you purchase from Best Buy.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always glad to have coverage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always glad to have coverage. It’s better to have it and not need it, then to need it and not have it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Warrenty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good to know the tv is covered for 5 years at a very cheap price. Geek Squad warrantee is a lot better than having to mail in tv for repair..
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Will never buy another electronic without it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one I actually had to use. And wow they were super good about it. Gave me the next upgraded version at no cost to me.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used this service yet but its always good to have. On any electronic you purchase just in case
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used this service yet but its always good to have. On any electronic you purchase just in case
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used them for a repair I needed on an item from Best Buy in the pass and it saved me money, time and hassle.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection covers everything. No worries and easy to exchange of replace product with no hassles.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this warranty gives me great peace of mind. Fortunately, I have not had to use it. I have had other warranties from Best Buy and live up to their word.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .While I wish your experience with our Geek Squad Protection Plan had gone differently, we appreciate you taking the time to share this story with us. Our Geek Squad Protection Plan offers many great benefits, but I can understand how you'd be disappointed if you were told at the time of purchase that it starts once the manufacturer warranty ends. Our protection plan does start at the time of purchase and is intended to cover what the manufacturer won't, as well as allow the option to have protection on your protect long after the manufacturer warranty ends.
On behalf of Best Buy, I am truly sorry that you received wrong info when purchasing our Geek Squad Protection Plan, as well as your experience when calling in for support. We wouldn't be able to refund a protection plan once it's outside of our Return Period, which you can learn more about on our website here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. That said, I recommend going in the location where you first made this purchase to explore other possible options with a manager.
Rated 5 out of 5 stars
Great piece of mind feature.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation with 5 year piece of mind. Agents helpful and kind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best protection you could have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe in having extra protection for any device.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend