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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1127 Showing 22,521-22,540 of 30,833 reviews
  • Rated 4 out of 5 stars

    Better safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new LG TV, which I have always had luck with, but the last one died early. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad protection before and never had any issues. Hope this TV works for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great covered the cost of me getting a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have handy if you need to return or fix item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind when you are not technically inclined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend highly for expensive to repair electronics. Service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so great to have this plan. As I've mentioned in the past, this is a must have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good I have used squad and they replaced my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never own a product without buying a Geek Squad. I have used them many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my protection for my computer with my kids being on all the time well needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get behave not had to use it. Reasonable. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a life saver..it covers just about everything except for theft. Glad I got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this before and they did very well when it broke

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    is the warranty useful?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a sony 4K 65" TV in december that hasn't worked right since the beginning. I have been trying to get resolution with Geek squad and am rather frustrated. Notes from prior conversations with customer support people are not in the file and they cannot reconnect me with the agent with whom I previously spoke. Given this problem at the very beginning I am less confident in the service support I would receive in the future. I am returning the TV and the warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for expensive electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to all who are buying from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I don’t know what else to put I just want the Best Buy points. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plane on my sound bar to make me feel better thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get to have help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since we don't really know how to fix things it is really nice to know there is help available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i don't have to use, but good to know that they have the best people doing the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv and we appreciate that Bestbuy has a protection plan that we love and can afford

    I would recommend this to a friend