Customer Ratings & Reviews

I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

This is an awesome tv!! We didnt want a tv that would be short lived and this seems to be the tv

Without the 5-year protection plan, we would have had to pay full price for a replacement TV when the old set stopped working.

Greek service is very good. I would definitely recommend getting a warranty of all your purchases

an excellent service that I would recommend 100% thank you very much

For very little more get extended coverage on a product even if it’s a small low cost product why not , they offer fixing and or replacement and even reimbursement .

Got this for my TV and yes it is worth it. I can relax for the next 5y.

I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

Just in case the screen cracks as things have been known to fly at the tv occassionaly.

The protection was easy to buy but so far we have not had to use it.

Must Have protection, anything can happen! Better safe than sorry.

I always buy the 5 year TV warranty so as not to be concerned with any future problems. I've used my warranty before and all was taken care of to my satisfaction.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

He did a great job helping us do an exchange on our tv's extended warranty.

I always get the protection package because in my house I almost always need it.