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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30745 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 30,745 reviews
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for new TV. Secure knowing that they will take care of whatever may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is good quality and the best price and the Greek squad service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great $ saving program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Protection is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase GS Protection when it is available. The service has helped me ... Saved me many times. The service is a phone call or store visit away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well Trained, Professional, Courteous Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The well trained professionals of Geek Squad are good when you are in a pinch with your computer. For the scope of work that they cover, they are good. For further depth, you need to go to other computer experts depending on the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the curved tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, screen can be seen l from every corner of the living room. Wonderful refresh rate looks larger than standard screen because of the curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must always choose!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $300 for the TV open box and got 5 years warranty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY FROM BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-Year Standard Geek Squad Protection is an excellent choice; I typically always get this, and when I have had to use it, they have been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet and hopefully never will. After previous TV issues it's good to have though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    frank lee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad are very helpful . i ask them about . thing's . they are so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take it from someone who lost everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the car industry. I know the importance of warranties. This is one of those instances. Pay the extra money and feel good about your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although at this time I have never had to use my Geek Squad warranty protection plan but it is nice to know that I have it in case I need repair or replacement of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when needed for all our support when we have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting your money worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have when you purchase your product you know it's being protected ,when something tears up you can always bring it back I know because I never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV.... Wonderful, Bright, vibrant colors. Lots of added app for streaming! Sound is good. One of the Best Brand of TV's to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protective plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comprehensive Coverage You Can Count On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with with “Geek Squad”. The warranty pays for itself and makes purchases easier knowing it’s literally covered if anything happens.

    I would recommend this to a friend