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Customer reviews

Rating 4.7 out of 5 stars with 30751 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 30,751 reviews
  • Rated 5 out of 5 stars

    Geek squad more like team get it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need a repair on my electronic items geek squad is always do nice and they resolve my issues!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have this package deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad got me covered like an umbrella!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase one of these, I can really relax and not have to worry about issues because Geek Squad got me covered like an umbrella! ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there when I need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE BEST BUY WARRANTIES!!! THEY ARE SO AWESOME!! I WILL NEVER MAKE A PURCHASE WITHOUT A GEEK SQUAD WARRANTY!! I ABSOLUTELY LOVE BEST BUY!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not getting coverage gives me anxiety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go without it for my TV. Worth it for such a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this policy just in case I have any problems with the television I purchased for my mother's birthday. The good thing is I haven't had to use it as of yet which I guess is a good thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coverage period halfway over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mind at ease with protection with extended warranty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only used it a few times

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good.. it shows so perfect and the size is bigger than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection with Geek Squad buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must have with your purchase this way if zomething goes wrong you have protection buy it u will be happy u did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to protect your investment for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    Worth the purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase price for not having to worry about anything. Support is only a phone call away to resolve any issues, big or small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wtater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got that insurance, better not pour no water down this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a 70 inch Flatscreen 4K television and having the protection (in case something happens) is well worth the NON-worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to Have Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service was great! I can't live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Protection for my television was the best decision I made with my purchase!

    I would recommend this to a friend