Customer Ratings & Reviews

I mounted the tv by my self and set it up. It easy and quick to setup everything.

I get the warranty with all my electronics. It's better to be safe than sorry.

I've always purchased warranties with my electronics it's just a good thing to have

Customer service was great!! We purchased the 5 year plan a week after our purchase and they answered all our questions.

Every time I go to Best Buy the agents take care with me and I get good service

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

The agents are always helpful and ready to help with any questions or concerns.

We are protected on our TV purchase and the knowledge we are under a good plan.

Again these warranties are a must to have when you buy items from Best buys

Always good to have a back up geek squad perfect Back up.

With all my kids running around this is a must have in my house

I almost always but this. It's worth the price. I have used mine for several items and it just makes things easier

I got a great protection plan for a very low price gives me peace of mind knowing my stuff covered here at Best Buy.

It makes sense to purchase the Geek squad protection, do it for a couple of bucks extra!

Always great to protect the large things!! Having Geek on any item is worth it!

Well worth the cost to replace defective items hassle free.

Always grab the geek squad protection for your items.

I don't usually get warranties or protection plans but I did get the protection plan for both of my new TVs and I am glad I did.

The geek squad were very helpful with setting up my appointment for my delivery of my tv.

Worth the price. Gives me a secure feeling after a large purchase.