Customer Ratings & Reviews

I am very happy to have this service and it is totally convenient for me that i don'thave to take my tv to them. Service right at home and pretty fast.

It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

Have yet to need a replacement or help with setup but I appreciate the option

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

Haven’t had to use them in a while but always reliable and a must for a tv

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

Love it! Always go with a samsung when it comes to electronically devices

The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

Don't know haven't had to use it. Thats a good thing

Recome thus card 100 % is super practical and easy to use while you maintain your financial info secure great for gift to a loved one. .....,,5

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.