Customer Ratings & Reviews

Have had a good customer service experiemce since purchasing geek squad sevice for my tv.

This Warranty is useful for high usage and certain areas that the product will be used in, like high traffic areas and areas that are subject to electrical outages.

With these high tech TVs it's possible this type of coverage will come in handy, it sure did for a previous 70inch Sharp Aquos TV that I had to return. I now have this coverage for 2 recent large screen purchases. I would not risk a purchase now without it

My friend told me i was wasting my money getting this because all best buys will be out of business before my warranty expires but i didn't care. I keep faith they won't be

Geek Squad provides all the service I need if one of my systems or appliances goes out. No product should be purchased without Geek Squad which provides fast and prompt service

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

This is a peace of mind just incase TV get bad it will be fix or replace to new

Always get the geek squad. Its saved me more than a few times. No hassle either

Best Insurance available. No fuss through Assurance always comes through

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

As with other protection plans we have been satisfied with the assistance and helpfulness that they have always provided when we had an issue. We would always recommend purchasing a service plan.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

Haven't needed the service yet but wanted to review for the gift card entry.

Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

Good service if you use it, they will help you when you have questions. Always purchase this whenever you purchase electronics.

In my experience with Best Buy is there ins policy is the best they don’t hesitate to replace or repair

I rather be protected than not being protected. Fair price

The warranty is a great savior, it is just like having insurance on your appliances

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run