Customer Ratings & Reviews

Haven't had to use yet. Hopefully won't need to. Used once for another product the squad member was great

I did not get a chance to use Geek Squad yet but whenever I buy something from Best Buy I always get this

Very satisfied with my warranty purchase! Gives me piece of mind in case anything should go wrong.

Can't ever beat the Service and price for Value with Geek Squad. This is the reason I shop at BEST BUY !

I didn't want to buy it because I was already spending a lot, but it's worth it for as soon as something goes wrong with your new expensive electronic!

Haven't needed them yet for my TV but they were great when I bought my computer and needed them. I know it will be the same if problems occur with my TV.

I almost always purchase the Protection plan. The "Geek Squad" protection is the one I prefer. Knowledgeable staff, prompt service. Great people to deal with.

It’s great knowing that I’m covered if there’s a problem with the product I purchased. Help is only a phone call away

Samsung TV has been really good. Quality of the picture is nice. We like the remote. Have had no problems

Geek squad is always on point never going with anyone else thanks GS!

I had to use it so I was glad to have it. I just wasn’t happy that I had to go weeks without a computer but there was no option.

Can’t beat the service from the geek squad especially Carlos in Dubuque Iowa is the best service and goes out of his way to work with you

I gave 4 stars because i wont know how good it is until i have to use it. Has not been used.

We had a nice experience with geek squad while purchasing and installing it We hope it contributes Thanks bestbuy

Best buy geek squad should be purchased with all major items.we have used them ,they are better than Great.all the service techs really knowledgeable

Always purchase geek squad protection for items bought at Best Buy... boys can be hard on electronics

Best Buy extended coverage is a must for your TV. If you don't get it, your investment is not protected. What are you doing, man?! BUY IT.

Have used this protection in the past and am pleased with the value and security it provides

Havent needed the Geek Squad yet. But I will say that the associates were very helpful in finding the right TV for me.

It’s always good to have an extended warranty because often things stop working after a year or so