Customer Ratings & Reviews

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.

Protection plan is overall not bad. Doesn't cover everything though

Can never go wrong with Geek Squad protection. A must have when purchasing tech from Best Buy

I've had to take my pc to the shop twice, and have gotten help over the phone. Problems resolved, and with the service plan, it didn't cost anything. Next, I need to look into getting a couple of appliances fixed.

I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

Awesome protection plan they are very helpful and get things done

Reasonably price peace of mind. Products just don't last the way we consumer's might want or expect, so the warranty extension is peace of mind at a reasonable cost.

They have very good customer service in and out of store

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

Great service to have of something goes wrong with one of your products

For a small expense, its nice to know our product is covered for years to come!

great service and knowledge also very helpful!!!!!

Had to get it when I purchased a Laptop and it started acting up less than a year after purchase, plus The Geek squad said the laptop was too old, so I decided to get this service, just in case something goes wrong and they can fix it.

Made sure to take this out on my OLED tv, covers everything but accidental damage.

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

The Geek guy was excellent. Very nice. Set up the TV very quickly and connected to the internet. I just don't know enough to know how to ask the questions. I'm sure I'll be contacting them soon. Nice to have access to an IT squad.

I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.