Customer Ratings & Reviews

The Customer Service Agent was very helpful and the Price was good

A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

Always Worth Having a protection plan on electronics items.

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

This was a bit pricy, but after our Samsung TV started acting up after two years, we felt obligated to purchase. Glad this one is for five years, even if I had purchased the two year warranty for my Samsung TV, it would have not been valid.

Perfect service. A great value. Great service from the Geek Service.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

They come to your house in a timely manner and they handled my tv with care. They were able to figure out the problem quickly and did a great job installing it.

Always good having the reassurance of the Geek Squad protection plan. Never know what could happen in 2 years. It's nice knowing I have them if problems occur.

Always get geek squad protection on my products, just in case, and I have had to use it with no issues

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

The Tech Devin Fort was on time and installed the sound bar in less than 15 minutes.Total tech membership was the best thing ive ever purchased