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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30444 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 30,444 reviews
  • Rated 5 out of 5 stars

    Always great to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have protection on your items. Never know when you are going to need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Years of Protection for my electronic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy electronics without purchasing a protection plan. Bestbuy offers very good protection plans and the service is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hisense great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv great quality only downside I couldn’t add my surround system to it …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection much appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have appreciated the follow up with protection plan when computer developed a virus. The team was knowledgeable in repair and turn around time was minimal. Would recommend to anyone for having peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help setting up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted the Geek Squad when setting up my new TV. They couldn't help but put me in contact with someone who could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the way TVs are made now on days this is a must you don't want to spend $700 and watch you go down the drain crazy how they don't make them how they used too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anything you need geek squad can help you figure it out. They have set up remote services so you can do from the comfort of your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and went above and beyond to answer any questions. I think the prices for geek squad have come down and feel more reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always Purchase the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my experience, I always purchase the Geek Squad protection plan on all of my electronics. I have been very pleased with my decission.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties when it comes to electronics because you absolutely never know so I am covered for at least the next five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not getting coverage gives me anxiety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go without it for my TV. Worth it for such a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but I have used it for other products. My experience with Geek Squad has always been positive so it was definitely worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend service for your best buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent for me, it covers a lot of things. Make me feel more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was smooth and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced tv after lightning hit it just like they said it would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in class technical support and knowledge of everything in the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something worth getting on every purchase in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with our home TV and they did a wonderful job installing TV, connecting remote, and showing me how to use everything so I but it when I get electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for open box and expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.

    I would recommend this to a friend