Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30269 reviews
(30,269 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad helped with my PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is a must for big purchases at Best Buy. They are very knowledgeable and I love that I can go to the store and resolve everything at once. Whether they need to fix something or get a replacement. It’s a must have product.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad delivered our TV in timely manner good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and friendly. Easy replacements good service and customer care team
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PROTECTION WELL WORTH THE MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 yr. Best Buy Warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Added Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got as added protection. Hope I won’t have to use it. If so, hope it was worth it. Wish the manufacturer’s warranty was longer than the seemingly standard one year.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Cost effective insurance for your equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy a protection plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great local service Terrible call center
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will prefer this service for all advantages in case of something happen. The cost/benefits is excellent.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly recommended purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 YR Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, it worth every penny, high quality, and very fast processor!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Nice tv Picture quality excellent . Recommended
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Open box buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love being the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


