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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 738 Showing 14,741-14,760 of 30,417 reviews
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these plans to be reassure my stuff will be taken care of if anything happens

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that I get the replacement item..but they did not,they gave me a credit and really it’s not a full credit it’s like a minimal credit that you can use towards that Item,in my case it was a TV. I don’t know how the assessed value off the TV to the credit they offered me but I had a top up to get another TV... And by the way they Will ask you to bring the broken item or broken TV in my case And will keep it..Will probably fix it and sell it again on the open box items If it’s fixable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLE TO USE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN I HAVE A PROBLEM THE GEEK SQUAD FIXES MY ITEM. THEY EXPLAIN WHAT WAS WRONG AND WHAT THEY HAD DONE TO FIX PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must to protect the value of your stuff

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just in case something goes wrong with my new tv. Last one went bad less than two years after I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten warrants for all of my purchases and it is totally worth it even thought its a little extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased his plan for my new TV and I hope I don’t have to use it. In the past I have had to work with Geek Squad and they have been phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of "no worry" protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased that we decided to go with the 5 year protection plan for our new tv. It just made good sense, because "you just never know!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps me protected - easy to use - essential to the running of my tech devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to be spending a lot of money on any technology, geek squad is a must! Definitely worth the $$$$ when you think about having to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy protection plan for the equipment I have, it means peace of mind in case something happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed fast and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Geek squad has been awesome. The installer went beyond requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have the security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any TV. I would recommend this for anyone that uses their TV daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have, especially whenever moving into/redoing a house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty will only buy warranty at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im so glad i have the 2year warrenty program. best buy is the best place to buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What would You do with out this awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must have for any tv! Don't skimp out on it, especially if it's not a top tear product. Anything can happen and usually does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled all of my needs and concerns. Agents always courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty for large priced purchase is a must i recommend anyone buy expensive products to invest in a play it could save you tons of money in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, the 2 year protection is great, covers everything needed to take your mind off of worrying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squaddid a great job to help with an issue with TV.

    I would recommend this to a friend