Customer Ratings & Reviews

Great for protection and secure your purchased items

I bought this TV for my grandfather and he is enjoying it. Picture looks great for a budget TV. With the price you know what your getting.

I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

Super Happy I got this it gave more peace of mind that I have it available!

Only place love to be and must have the only one that does it

Replaced the screen on my 55" LG OLED due to 'burn-in'. Get the warranty when you buy this product, it will save you a LOT of money down the line! Guys were in and out inside 45 mins! Thank you Geek Squad!

When I purchased a new computer for myself, I also bought one for my mom, who lives 700 miles away. I purchased the geek squad access for our computers, and when my mom has needed some help, I don't have to try to talk her through it over the phone - she can take her computer to her local best buy!

I believe the protection plan is a must have for expensive tech that you plan on keeping for years to come. In the past, I had to make claims a few times on my products and the geek squad always corrected the issue.

Got the 5 year protection because my previous TV died shortly after 3 years! Thankfully I have not needed the Geek Squad but the one experience I did have went well and was very professional.

Really expensive for a 77" OLED but you need a warranty with something this pricey. Ive had issues in the past with tvs and BB warranty and geek squad were always great

The agents were nice and friendly. They helped me setup my tv with ease within 30 minutes. They were quick and professional about it. I would highly recommend having geek squad help with setting up your TV. It worth it

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

The agents were very helpful and attentive. They helped me understand.

Great service great price cant ask for anything more. Wow they really know their job. Very nice

I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

The protection gives me peace of mind knowing that if there are any issues with my new product, I can trust that Geek Squad will be of great service and come up with timely resolutions.

It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

Excellent Service. Definitely It worths the value of the product to cover accidents.