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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 30,810 reviews
  • Rated 5 out of 5 stars

    Replaced my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy for this 5 year protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a tv again without a protection plan. These tvs are too expensive to fix and not meant last. So knowing that I have five good years of protection is worth the extra money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my returns! never had an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with any returns at this store the kids at the geek counter and service are amazing and I love them! they smile and do everything they can to make me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Warranty 5 year even though the tV has a 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they did a great job of setting everything up for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a good thing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is this.... why go drop off my computer when I can have them remote join and fix the issues? Not to mention link my printer to the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet and I hope I don’t but for the price seems worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aprerty good value considering how often electrons fail if used a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great. A nice backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe, Easy and Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe, easy and reliable! I always recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    congratulations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good attention excellent service very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty are always good to have on all purchases I never purchased anything in Bestbuy without warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to get what you need done. No complaints from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty out there hands down. I had a pair of headphones that went through the wash and they helped me replace them. Super easy to process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great! The one it replaced literally died 3 days past the warranty. I purchased a five year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the time I had it. Best buy was also attentive to my issues and the solved some of the problems I had with the TV that I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought contract for 5 years just because I got such a good deal on price of tv. Costs $25 for peace of mind to be replaced if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price I got. I don't have to worry about the repair of my new TV. Price for repair are really skyrocket . Better have one for peace of mind.

    I would recommend this to a friend