Customer Ratings & Reviews

Great easy to work very excelent service not a problem

Geek Squad is very helpful and warranties are good.

Love the tv and as always great service! Its why I keep coming back to best buy

Geek squad protect is good to have. It covers your purchase entirely.

Technicians were helpful and friendly, giving assistance where needed

I will never buy a Samsung tv again because it died so early(6 years)

Love it. And they are good service and good products

Happy that I bought this because we all know technology can fail and so it’s great to know I have this protection with my for 5 years just in case anything happens to my tv .

Don't ever buy product without geek squad protection. Anything ever goes wrong beefy buy will have it repaired and returned in 10 days. If cannot be repaired they will replace it with a new one

As a Best Buy customer I’m very happy and impressed to have the option to purchase a two year Geek squad protection for a reasonable low price.

The warranty is good to have and the geek squad does a great job with answering questions. The price of the warranty as a good price

I love best buy extended warranty! Its worth it for sure, thank you guys!

I’ve never had to personally use geek squad but my moms tv broke in 3 years and this protection covered her tv so she didn’t have to buy a new one so soon

Mounted on wall with plumbing and electrical inside so they located and safely mounted bracket and tv then set up and connected all divexs and bundled cables

We bought this to protect our new Tv but returned the tv in the first 14 days.

5-Year Standard Geek Squad Protection-Always get Geek Squad Protection on your devices. Well worth it. Great Service, great people to help ya.

Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

Fan of the Geeksquad. They are always polite and helpful