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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 541 Showing 10,801-10,820 of 30,848 reviews
  • Rated 5 out of 5 stars

    Never Had to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ended up having to use this, but from what it offers it’s definitely good to have as an extra layer of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not getting coverage gives me anxiety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go without it for my TV. Worth it for such a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection on my devices. It has paid off multiple times and Best Buy gives me no haste when I need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    congratulations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good attention excellent service very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan for all electronics I purchase from Best Buy. It is very affordable and I would much rather have it and not need it, than not have it and pay for costly repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helpful! Had dead pixel on my new TV and they saved the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan. Therefore, I cannot speak to the quality of it. However, this is great because it means that the product has been working properly...as it should!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never fails. They always have a solution for any products. My experience with themalways makes me a returning customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Samsung TV. It was having issues with the display and BB got it all fixed. This service definitely gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good because I have not needed yet Thank God but I have had it in the pass and it was good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s never a bad idea to get this extra service. You never know when you might need it specially for tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use this service, but if I do I know I'll be happy from what I've read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always available and are fairly knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store expertise outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with the service, advice and professionalism I enjoyed while choosing a flat screen tv and service contract. Will definitely continue to shop at Best Buy Waxahachie Texas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just got a new tv instead of a $1500 bill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying any TV over $1000 now days this is a must have. With 8.3 pixels you'd be surprised how often 5 or more pixels will go bad over 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good options to have. Although I haven’t used it, it’s good to know that it’s available if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS purchase Geek Squad protection. I haven't needed it for this purchase yet but when I did in the past i received excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Requirement for LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 yr. protection plan and at 3 mos. of owning a new TV, already needed to use it. Poor quality TV, glad I bought the plan. Thankfully it includes in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the 75 inch TV efficiently, professionally with no hassle. Organized all wires. Excellent service!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your kind words! We really appreciate reading comments like these. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Excellent product coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super coverage of the item purchased. Super price for product repair costs. Will definitely purchase coverage again for future items purchased.

    I would recommend this to a friend