Customer Ratings & Reviews

the care plan is worth it if you are worried about your technology working up to 2 years from purchase. It's worked out in my favor a number of times.

Good to have. Get it. Assurance if anything goes wrong.

It is wonderful knowing I have protection and support from Best Buy especially with a toddler in the house that breaks everything.

It is wonderful knowing I have protection and support from Best Buy especially with a toddler in the house that breaks everything.

Well, I purchased this just in case. Have not needed to use it and really don't expect to use it.

We usually purchase the Geek Squad Protection for all of the products we buy. You never know when you might need it.

Best investment I could've made. Last tv went out after 3 years ( LG TV ) and with protection got $530 off my new 75 in Samsung.

Never have a problem profesional customer service always in time

I can’t tell people enough how invaluable this service is. They are always professional, on time and very knowledgeable.

We have never had issues knock on wood but I am so glad we have the extra coverage just in case.

We have never had issues knock on wood but I am so glad we have the extra coverage just in case.

Any time I have had a problem with anything I have bought from Best Buy the geek squad always takes care of it.

Great to have just in case anything happens to your products. Haven't had to use but gives ya the peace of mind if you need to.

No matter what I purchase, I will always purchase a replacement plan for it. Yes, paying the entire cost upfront my deter some but the cost per year out weighs that.

called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability

I purchased this 2 year protection, although the product works perfectly, but I would recommend just to put the mind at ease for those just in case moments!

Have used this service in the past and been happy with result.

Easy to get questions answered by the Geek Squad. They are very patient and can talk you through what to do to fix the problem. Wouldn't buy a major purchase without it!

very useful to have ! great with questions and servicing when you have no idea what you are doing lol

Always get the protection plans. I have needed them in the past and always was happy with the support I recieved.