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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1202 Showing 24,021-24,040 of 30,833 reviews
  • Rated 5 out of 5 stars

    5 yr protection pkan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great and gives me peace of mind and worth the money thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection plan with every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you don't want any issues with replacements and or repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for piece of mind for any electronics purchase at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need it . but it is nice to have just in case something would happen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited Options for Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The All-In-One protection plan is a rip off on cost and limits one choices. There are no ala cartes options. If you purchase a protection plan it must come with their Web Root anti-virus, even if you already have an existing one; which increases the cost of the plan. That's not cool.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mark. Thank you for reaching out about this. We appreciate the feedback and insight with the Geek Squad Protection. At least at this time, you have the choice of either getting protection for the hardware or software - or both. The software support side does come with Webroot and the hardware does not. It just kind of depends on what you're looking to protect. I hope this makes sense. Please let us know if you have any further questions or concerns that we can help out with.

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about having protection for your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that we can have protection our devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is very useful for repairs/replacements. Well worth the price of coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need,but will pay for itself if we need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I usually purchase insurance on my products. It always works out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RATE FIVE STAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL OUTSTANDING ESPECIALLY SINCE BIG FAN OF QUALITY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. You know where your product is every step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is mandatory when purchasing products that cost hundreds or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know that im covered for 2 years if anything happens to my t.v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you’re going to need assistance...best to be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always smart to be safe.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 2 year geek squad protection plan just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this in case it’s needed one day u never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind to know that your expensive TV is covered for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always exceptional customer service when I need to bring in any of my products!

    I would recommend this to a friend