Customer Ratings & Reviews

Have not had to use the warranty yet since we just recently bought the TV. It was so inexpensive it didn't make sense not to buy it. Great value and I'm sure the service from the Geek Squad will be amazing!

The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

Highly recommend service for your best buy electronics

Geek squad always has great service...always purchase the service.

Purchased with HDTV as gift for my husband. We do not have alot of tech knowledge and when I have needed it, it was very easy to access.

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

So far so good no need to call but a great insurance backup

So far I have not had to use the service however I did contact them with some questions about my television and they were very helpful to troubleshoot and answer any questions I had.

As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

Love my geek squad protection. I get it on everything I get at Best Buy besides Apple products

like it. used it, very pleased with it. will do again

Best warranty out there hands down. I had a pair of headphones that went through the wash and they helped me replace them. Super easy to process.

Easy way to get additional protection and it’s affordable.

Geek squad best protection to have on any electronic device customer service is great

very good service, everything was set up correctly and is working well I' m very happy with instalation

We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.