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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30778 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 739 Showing 14,761-14,780 of 30,778 reviews
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t purchase anything over $250 without bestbuy geek squad guarantee. Totally worth it every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is a must purchase item things happen when i had an accident they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to have if needed. I hope i never need it and if i do, it will be great to have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my remote car starter - I love the peace of mind I get from knowing it will be good for 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy protection plan for the equipment I have, it means peace of mind in case something happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So very pleasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind you have with a big purchase is given by using this service, a must have, don’t be without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really rate this because I have not used it. I am not sure if it was worth the money or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so very helpful and the do not stop until they can fix you problem. I am very thankful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this when I bought my laptop. Didn’t need the service but was good to have jus in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent explaining what the insurance covers, and how can they exchange the item if it cant be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to buy for 5 years you can’t beat the price just in case the tv stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very friendly and easy to talk to. They will walk you through any problems you have and help you out however they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful, knowledgeable employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had minor technical issues which employees helped me with over phone. Happy to say that I didn't need any major issues with my equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv would not operate, warranty provided fast servi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents fixed my television, no problems encountered. Quick and competent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel good knowing it's protected by Geek squad. Def worth the small premium upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use geek squad to come to house but I contacted them to provide help with setup. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it ........ Good deal.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always responsive! No issues with returns or repairs. They work around my busy schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the peace of mind on Geek Squad and to have the understanding of problems that might occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing like having the peace of mind when making a big purchase! It’s nice to know, if needed, there are experts available to assist

    I would recommend this to a friend