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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 762 Showing 15,221-15,240 of 30,779 reviews
  • Rated 5 out of 5 stars

    Geek squad came out to the house with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house with no problem Repair the hard drive cleaned up the mess and left out quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case you muff things up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have backup? I've never had to use the service but I'm glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made the change out of the TV easy and hassle free. Neat and fast. Stay until everything was working and clear to me how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway great to have a Best Buy warranty they just check it out fix it or replace it how easy can this be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced defective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed the issue and got me a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv works perfect, I have not used the insurance yet, but the price is reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t go home without it must purchase with every item I buy great warranty great guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much better knowing my big purchase is protected for 5 years. Spending so much money is a little easier with this peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the best name brands can fail to perform. It's nice to know that geek squad protection can help you repair, or retrieve important files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this for every purchase. If you are experiencing any issues the geek quad will help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 8 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 8 TV is a new replacement for a defective Samsung TV. Best Buy conducted good business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but I’d I need them it’s nice to know so have this service. Glad it was included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product tha services it purpose and recommend it to anyone looking for protection for there tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the reason to have geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing they knew exactly what was needed to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome. They are available almost every time I need them! their service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could never go wrong with Geek squad equipment protection. Purchase protection on nearly every item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could never go wrong with Geek squad equipment protection. Purchase protection on nearly every item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection plan that ensures your electronics are safe from any harm that can happen to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't go wrong with a 5-Year Standard Geek Squad Protection Plan for only $119.99, especially on an expensive purchase like a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not actually have to use this but I always purchase warranties because I have had to use them in the past and was always thankful when I did.

    I would recommend this to a friend