Customer Ratings & Reviews

Good quality and service, its the only extended warranty i trust

Any electronics devices need this service plan very recommend

Love the Geek Squad!! Professional, Helpful & knowledgeable!!

Its very much worth it hd tvs are actually very fragile and protect your investment

Great Customer Service Very Helpful Very Patient Its All

I haven't had to use this yet, but having the protection plan gives me peace of mind.

Well priced, good product, capable associates available, great experience.

I really enjoy this TV. TV auto programmed to the cable box. Easy set up. Nice picture. I love it. Great choice.

Nice TV i like it so much very good tv for everyone

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

This is the me of the best purchase I’ve made. Makes things worry free

Good deal great for the kids !!!!!!!!!! I get all the time

I had cracked thw screen of my tv amd remembered that i had this and i am so thankful i did ! Thanks best buy!!

Gotta get your protection on all your devices especially Apple products

Such a great program and I recommend it to everyone that shops at Best Buy.

Since I have lost faith in the over-all quality of products these days this at least protects me for 5yrs.

Love the geek squad perfection plan I can go in there and ask about anything and they are always willing to help.

You can never go wrong with an extended warranty with Geek squad.

Great customer service. Absolutely great people. On time and very cheerful.

The was for peace of mind for my mother in law. Glad she got it.