Customer Ratings & Reviews

Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

This TV has been excellent and has fit all my needs. Sometimes the TV doesn't show up in other devices to be able to cast to. The Google Home app had trouble connecting to my TV.

I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

They have repaired my computer several times and they work great!

We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend

Purchased this protection plan along with a tablet I bought. The tablet unfortunately does not get as good of a rating as the protection, and thanks to the protection plan and Geek Squad the issues with the tablet have been fixed (more than once). Geek Squad always helpful and friendly. Have used them for other products as well.

I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

The Best buy representative was great he was a great help on helping me decide on my purchase

If you ever wonder if you need Geek Squad protection, don't struggle. Especially electronics these days.. their life span is short and build quality is not quite guaranteed. Your warranty will give you complete peace of mind!. At least my experience with Best Buy warranty has been always pleasant!

I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

I love the coverage that is offered and would recommend to anyone buying anything worth protecting.

Degree squad is wonderful just in case if any accidental accident happened. I know that I am cover.

I have had a previous geeks Squad plan and when my TV had issues they handled it in a timely manner and gave me the cost of the tv back since it could not be fixed

some people believe that if you buy warranty that something will go wrong with a product buy in the long run its woth every penney because lets say you buy a tv and add warrantty for $100 more for 5 years and if anything is wrong with the tv they will basically give you a free tv because to repair it cost more money for them

This is the best investment for a modern TV. They don't last and this has you covered

When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team