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Customer Ratings & Reviews

Your price for this item is $151.99
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The comparable value price is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 247 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the Chromebook 317's large screen size, comfortable backlit keyboard, and ease of use. Many appreciate its performance and long battery life, finding it a good value for the price. However, some find the laptop to be heavy, and the sound quality could be improved. The RAM is also frequently praised as sufficient for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 247 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Chromebook fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Graphics and screen resolution are good. Fast and easy to use. the touch screen is the best option. Quick to strt.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 2 out of 5 stars

    BAD INFORMATION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen, appears to operate fast, however, it will not work as I was told with all Google apps. so, therefore, this is of no use to me, it was to have been a portable screen to view my security cameras, however it will work with the apps. I should have known to than to believe what their salespeople and Geek squad says, IF IT HAD WORKED AS TOLD WOULD BE GREAT

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      While this Chromebook supports apps from Google Play Store, not all Chromebooks will work with all apps that are posted. We always suggest the user check the system requirements of any app to make sure the Chromebook desired will meet or exceed those requirements. If this is a new purchase and you are not happy with the model, please contact Best Buy for your options.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Jumbo Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big laptop. But, it's replacing my desktop. I think it will be useful. I like it for the most part.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Exactly what i was looking for!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the best of both worlds with this machine - a chromebook with a larger screen! I am really enjoying it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Chromebrook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bought it for my mother who isn't so tech savy but it works perfect. Long battery life and great resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    ACER Chromebook 317 HD IPS Touch Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, very good battery life. A lot of Chromebook for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the larger screen and touch screen. Haven’t used it a whole lot yet but so far so good,

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    More computer than our need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife. She loves it but she is not a computer person, so it is probably more than what she uses it for. Facebook & searching the web. I was hoping it would promote her to learn more since it is so much more than her last, smaller, 10 year old, Samsung Chromebook. 3 stars only because of lack of use for it's ability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Google Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to do basic tasks but i like how fast it starts up and is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectations. Excellent color, easy to operate and love that it is portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was looking for something to go online and for email. This was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    I'll Change my Review if it Gets Better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I found this 17.3 inch Chromebook . I was just going to do my docs on it, and keep all that stuff on the Dell computer. I've not had it five days, and it's turned off on its own at least 12 times. All I could think of is how happy I was that I would not have any more windows script freezing my computer constantly ; it's always windows. Yet, here I am with you guys , and it's having problem. I guess other people are too. It seems impossible to get a good working computer or any kind of working tools these days. They constantly have problems. One of the first things I do on a new computer orChromebook is run troubleshooting because it's not working right. lt's like they disposable. I've had it less than 5 days. This is the honeymoon period. When everything is supposed to be perfect. I see red flags. I will probably be returning it.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Options1,
      We are sorry to hear that you decided to return your newly purchased Acer product. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer chrome book is easy to use, easy to set up. I love the 17 inch touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great up grade from my old Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. It is the same size as my old one but has a bigger and much better screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price Point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point. 8GB Ram is plenty powerful for Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good I recommend it to everyone. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard backlight

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need! Also has a keyboard light.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    chromrbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    operates as expected i had a smaller one and needed the larger size

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for surfing the web

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my non-tech husband. Loves the large screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yay!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great! Ty so very much! I like everything about it.

    I would recommend this to a friend