Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $151.99
Clearance
The comparable value price is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the Chromebook 317's large screen size, comfortable backlit keyboard, and ease of use. Many appreciate its performance and long battery life, finding it a good value for the price. However, some find the laptop to be heavy, and the sound quality could be improved. The RAM is also frequently praised as sufficient for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 247 reviews
  • Rated 4 out of 5 stars

    BB customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch pad is a little "trickey". Sometimes works great & other times harder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am free

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to be off Windows. Chrome is so much more pleasant to operate. None of the hassles that Windows makes us endure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Acer 317 laptop is a great value.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Acer Chromebook! The Acer 317's 17 inch size is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like this laptop, good price on the setup. ssd disk make it work faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. It is relatively light. The display is large for ease of viewing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little large for my granddaughter but quite nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TWO defective computers!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with two defective computers. The first one had a battery issue where 100% charge - right out of the box - would only give 3-4 hours, when it should have 10 hours, per the specs. Then just a couple days later, once you unplugged it after charging it to 100%, it would suddenly go to no power (red exclamation mark). Acer said the battery was bad. . BB then sent me a replacement, and it's just as bad or worse. It sometimes shuts down right in the middle of my work. Then it refuses to turn on, taking up to 20 minutes to come back (I have deadlines to meet!). The display also turns off sometimes simply from moving the computer from one place on the desk to the other. I was told by HP tech that the battery is probably bad and that there probably is a loose wire somewhere. So this one is going back as well. I have had to waste many hours of time when I should've been working trying to figure out these extremely frustrating issues with Acer, but ultimately, there is nothing I can do but return it. I will never buy an Acer product again, and I will actually warn people about their low quality products and terrible customer service.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear DL555,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as a graduation present for my 14 year old. HE LOVES IT!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for a fast laptop wasnt a fan of not having a cap lock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light considering size. Works as expected, no problems so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1020 what a year

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a work of art i just hope i learn how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best chrome books

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chromebook with great features for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just plain great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family uses it. We all love it. It's portable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An ok Chromebook

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed like a decent Chromebook. Unfortunately the one I received had a defective backlit keyboard. I was tempted to open it up and fix it but since I had literally just bought it that day I decided to return it the next day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop wont hold a charge, when plugged in it states the battery is full but cannotbuse the laptop unless plugged in

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hi Randy,
      We are sorry to hear this- it sounds like the battery may be bad on your Chromebook and we understand this is frustrating. We would like to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Device is Far Too Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was too slow to even run a browser and took upwards of 30 seconds to respond to any clicks and typing. It just doesn't have the hardware to even run Windows.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Kyle,
      Chromebooks are designed to be used with the Chrome operating system. Windows will not install or run properly because the hardware is not designed for that operating system. With that said, we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sight unseen since model was not available in store. I thought I ordered a light weight model but sadly this model is very heavy. It works fine but not what I expected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Decent but not with any Apple Products on

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent screen and picture. Is not compatible at all with any apple phone. It wouldn’t even recognize my iPhone in Bluetooth.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear bigbicep24,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Pros mentioned:
    Keyboard backlight, Processor speed, Screen size

    Rated 5 out of 5 stars

    Impressive for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is quite good. Despite being underpowered this is my favorite laptop I've ever owned. The 17.3 in screen is oh so fantastic! If they come out with a more powerful model, I will be all over it! I really like the keyboard, I can type my usual 90 to 100 wpm on it, it's capable and feels good. Processor is pretty weak but as long as you don't try to load multiple Chrome tabs at once, it's not that noticeable. Please don't be like the other reviewer created this one star because they had no idea what they were buying. This is not a high-powered laptop, however the fact is a Chromebook means it's still quite capable. I can play Stadia on this, no problem, 1080p video no problem.

    I would recommend this to a friend