Customer Ratings & Reviews
- Model:
- CP714-2W-56B2
- SKU:
- 6541841
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Chromebook Plus Spin 714's responsive touchscreen, excellent battery life, and ease of use. Many appreciate its performance, lightweight design, and ample RAM. While some users found the speakers to be underwhelming, the positive feedback on other features outweighs this concern. The screen size is also frequently praised for its suitability.
This summary was generated by AI based on customer reviews.
Small and Powerful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a normal computer with all the benefits of being a chromebook
I would recommend this to a friendBad hinges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this hinge design hasnt changed from previous models i would pass. My hinge pulled out 3 months after warranty was up. To replace it costs more thean the chromebook!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Arthurpine,
We are sorry to hear that the hinges on your Acer Spin laptop have failed. We would like to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America
Lack of support from Acer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 714 in May and the product worked as advertised. I did not know the microphone was not functioning properly until August when I made a Google Meet call. I tried to contact ACER support via email. Nothing but crickets in response. I have had positive experiences with HP, ASUS, and Samsung, but not ACER. I would recommend those manufacturers over my experience with ACER.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Dbell,
We are sorry to hear you are having trouble with the microphone on your Acer Chromebook. Acer does not offer customer support via email. Support contact information is posted here:
https://www.acer.com/us-en/support/contact-acer then scroll down towards the bottom and the information is under Contact Technical Support.
We appreciate you taking the time to write this review.
Regards,
Acer America
No longer charging after only 1 year.. Sad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sad. It stopped accepting a charge 1 year and 11 days after I bought it.... I was happy with Acer until now... VERY disappointing.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Silverwings,
Thank you for taking the time to leave a review regarding the purchase of your Acer Spin Chromebook. We are sorry to hear that Chromebook will no longer charge, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America