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Customer Ratings & Reviews

Your price for this item is $746.99
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Customer reviews

Rating 4.5 out of 5 stars with 650 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Nitro 5's performance and graphics capabilities, frequently praising its value for the price. Positive feedback also highlights the ease of use and ample storage options. However, some users express concerns regarding battery life and the keyboard backlight functionality. A few also mention issues with the hard drive and speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 650 reviews
  • Cons mentioned:
    Battery life, Hard drive

    Rated 1 out of 5 stars

    Worked great at first

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my teenage son for Christmas (December, 2019). I did a ton of research on gaming laptops in my price range before landing on this one, as it consistantly got good reviews and high ratings. My son used it daily to play with friends, until June, 2020, when the hard drive failed. Ok, this laptop is 6 months old, but let's replace the hard drive. Problem solved until August when the battery completely died. Just ordered a replacement that my son will now have to wait for to be able to play with his friends again. During this pandemic, his online gaming with friends has been my son's lifeline, and now he is forced to wait because his 8 month old laptop is completely dysfunctional.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear your Acer Nitro laptop is not booting/functioning properly, and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great graphics even with older games and super simple to change settings with tool bar

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good mid range gaming laptop I recommend it highly

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it works great for mid to low end gaming on triple a games like cyber punk2077

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight performs very good lived it. I should not have returned it. Performance was optimal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids to share for game playing and online school. Works great and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, 4 star due to life of battery between charges is not the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Asian junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice unit. But something that was missed by all of the Reviewers including the so called Tech Experts..... In the Bios it's Factory set for RST Optane of which there is None instead of AHCI. Oh and it gets much more fun when you change it after a bios update. The setting is gone unless you press Ctrl + S. Then set it to AHCI and watch Windows Blue screen and never work again even if you do a Factory reset. Great job MF's!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entry level laptop. Just make sure to reroute the main folders to the larger hardrive first

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Im using it for music production and gaming and it runs everything perfect 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop. Our family has not had a new laptop since 2006. I purchased a used laptop to get us by until we could not use it for functions. It does take getting used to since I am not used to using windows 10. This was our Christmas Gift as a family. I like the screen and how easy it is to use. My son loves how he can play games. I use it for more of work and data processing to and some gaming that are available.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid laptop for on the go gamers

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs great, even if it runs a little hot after ~30 minutes of gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i have no tech skills

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been easy to use, was easy to set up- which says a lot since I have no tech skills

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my acer nitro 5. I use it for everything; work, school, and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 5 year old laptop. Runs my games great. Solid replacement for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for a budget and trade up.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mid-level gaming computer for it's price and portability. Fairly upgradable. Though the one thing I would have to complain about that isn't mentioned in the description, is that the speakers are located on the underside of the keyboard muffling your sound unless otherwise on a flat surface. Taking away from the deluxe sound it may have.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer , battery life is very short not good for someone who’s on the road. Most games play decent on it but some games definitely need a stronger pc. Also camera has issues and trouble working sometimes , but it still boots up fast and lets me do other things fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing, definitely works on the same level as some of the more expensive lap tops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power and storage. Not top of the line gaming but still plays all the modern titles

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery ran out pretty fast, I don't know if the battery is okay. I Bought it yesterday.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming laptop at a reasonable price. Often on sale at Best Buy.

    I would recommend this to a friend