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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 828 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Nitro 5's speed and performance, large screen size, and affordability. Positive feedback also highlights its graphics capabilities, ease of use, and backlit keyboard. However, some users note that the battery life could be improved, and that the laptop can get warm and the fans may become noisy during intensive use. Concerns about occasional lag were also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 828 reviews
  • Rated 1 out of 5 stars

    Dead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow the direction. Plug in first and it would not even turn on. Drove an hr to pick it up and it’s a defect. Not a happy customer.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We appreciate you taking the time to write this review. This model uses an improved AC adapter connection that must be fully inserted for the product to power on for the first time. Make sure the adapter is properly connected as shown in the user documentation and the support article https://us.answers.acer.com/app/answers/detail/a_id/66710
      If you need further help with this please contact our support team at 866-695-2237; this number is available 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well on Fortnite and the ease of use is not the best compared to other brands. Returned it after 3 days

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear that you decided to return your newly purchased Acer laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-690-4549, chat or social media, and we will be glad to help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Product good, store scammed me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, felt I was scammed in the credit card application process. Please contact me for details.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Chris,
      We are glad to hear you are happy with your Acer laptop. If you are having trouble with Best Buy and a credit card application, please contact them directly so they can assist you.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    this laptop want come on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i took this laptop to best buy and geek squd could not geit to come even a new one on shelf was broken .

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Richard,
      We appreciate you taking the time to write this review. This model uses an improved AC adapter connection that must be fully inserted for the product to power on for the first time. Make sure the adapter is properly connected as shown in the user documentation and the support article https://us.answers.acer.com/app/answers/detail/a_id/66710
      If you need further help with this please contact our support team at 866-695-2237; this number is available 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the BEST computer. I purchased this laptop in 2020 and it's still performing perfectly. I was recommended this computer by a co-worker. We both work in the graphic design world and this processor can not only keep up but is perfect for being able to do everything without having to hook up to an external monitor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Where oh where could it be?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not here yet. Is now 21 days late. This after they over sold my first order.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Doggiedo,
      We are sorry to hear this. We suggest you contact Best Buy directly to get status on your laptop. They will be happy to help you with your order. If you should need assistance once you receive it, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Broken Keyboard

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard Broke after a couple weeks. Bought an HP right after.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never Powered Up and had to Replace it with the Current Laptop I own now

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear MadatAnus,
      We are sorry to hear that you decided to return your newly purchased Acer Nitro laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Motherboard Broke

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My motherboard went out within 5 months im quite disappointed

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Kimona,
      We are sorry to hear your Acer Nitro laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you still need help and are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Wont turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wont turn on plugged it in, still nothing oh well returned it

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear that you decided to return your newly purchased Acer Nitro 5 laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team via phone, chat or social media, and we will be glad to help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    It does not start!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does not start up at all. Not even once.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Alfred,
      We are sorry to hear you are having boot issues with your Acer Nitro 5 laptop. This model uses an improved AC adapter connection that must be fully inserted for the product to power on for the first time. Make sure the adapter is properly connected as shown in the user documentation and the support article https://us.answers.acer.com/app/answers/detail/a_id/66710
      If you need further help with this please contact our support team at 866-695-2237; this number is available 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 4 out of 5 stars

    Really good pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good laptop for casual gaming, would recommend for anyone that is getting into pc gaming to start off, very easy to use with good battery life and worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Acer Nitro 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Acer nitro 5 3 years ago during pandemic and helped me doing online classes until now. I am also a regular gaming so this also have an advantage for it and big screen is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Beginner gaming/school pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome beginner gaming/school pc for my kids. It ran their games very well for the price of this model!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer Nitro 5 17.3 Gaming Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really great gaming laptop to play videos games but the battery doesn't last long and the sound on it is really low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer. Consider one with more specs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc for game dev school, but you’ll need to upgrade specs eventually. I5 processor is pretty good overall and I didn’t really run into problems, but the 8GB of RAM started holding me back. More intensive classes require higher end devices, and this laptop wouldn’t run really intensive things like video editing programs without shutting off graphics cards or whatnot. You can upgrade ram though

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This is an awesome computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my laptop for over 1 year now. I use it to run my telescopes when doing Astrophotography. My wife uses it to watch her Korean dramas. It gets a lot of use. About a month ago it suddenly died. Nothing. I only got a blue led light and that was it. Since it was out of warranty I took it apart. 3 of us inspected it and could not see anything wrong. I inspected it one last time with some high powered reading glasses and found a micro spot of dried milk on the motherboard. After cleaning it with alcohol and putting it back together it booted right up. It has worked perfectly ever since. After reading many of the negative reviews I have concluded that about 80% of the problems are cause by people eating while using their laptops. They immediately think the manufacturer is at fault. I thought the same thing. This is a great laptop. It is great for gaming and other applications. It is very fast as laptops go and the price is right. Best of all this laptop is reliable! We have six computers at our house. The new rule is, "No eating near the computers"!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome I recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I went back and forth on building a desktop or getting this. I bought it mainly to play world of warcraft shadowlands. Right out of the box it was an easy set up that took no time at all. Started downloading WoW and jump in as soon as it hit playable. I logged in, in a major crowed city and the setting was already default at 7 and was still running between 45-60 fps. Smooth clear details with a few minor hiccups I believe from still downloading the game. I even set the settings to ultra and fps did not dip. Overall great bang for your buck as desktop comps are around 1200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Acer Gaming Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming laptop that I ever owned. It’s powerful and you can play any game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy laptop to own.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really nice computer and totally worth it.

    I would recommend this to a friend