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  • Front. Geek Squad® - Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera.

Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera

SKU:
6912717
Highly rated by customers for:
See Details

Customer reviews

Rating 3.5 out of 5 stars with 681 reviews

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64%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the knowledge and ease of use provided during the Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera service, and they feel that the security system is the best. However, many customers have expressed dissatisfaction with the installation quality. Some customers have also reported issues with the DVR and a lack of communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 681 reviews

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very honest with us - we had booked the install only to find out the camera we bought will not work. I appreciate the tech's honesty and willingness to reschedule at no charge, once we bought the correct camera

    This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

    I would recommend this to a friend
  • Cons mentioned:
    Installation quality

    Installation Never happened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has arranged 2 appointments to get this done and neither has been successful. Coming a third time on 11/21 so lets see how that goes

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation quality

    Surveillance Camera System Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No no no. Bad experience. The Geek Squad didn't even try to install the system I had purchased. It's easier to install a wireless system and that is why they brought one along. I had to find another company to install my Swann 4K system.

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your willingness to provide this feedback with us. We always like to make sure that any installation is completely fully and properly, and we'd love to help out with this. So that our Agents can assist, please give us a call at (800) GEEK-SQUAD, or (800) 433-5778, to discuss this further.

  • Cons mentioned:
    Installation quality

    worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't know the work The installation is very poor within one month no camera is workin

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    No, I would not recommend this to a friend

  • TV, security and music.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that services my account in regards to installation are superb. They are expeditious, thoughtful, professional and have never left my home without completing their tasks. I look forward to welcoming them again in the future.

    This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

    I would recommend this to a friend
  • Cons mentioned:
    Installation quality

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever They didn’t want to do my install how I wanted it done they never suggested anything this has been the worst experience ever

    This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation quality

    Waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience with the third party company. Best Buy sends 3rd party company to install the cameras who does know how to install the cameras. Damaged my property. Came late every time.

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to provide feedback about your experience. While Geek Squad does sometimes work with trusted third-party service providers, those technicians should still live up to our high standards for service and support. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Never wired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased some cameras Night Owl which I like but never got the install. I was told the the geek squad does not install unless cameras are wireless. not sure if I ever even got reimbursed for that.

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to us about this. We do install wired and wireless cameras including the Night Owl models. We'd be happy to set up an appointment for those or look into a refund if that was started. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.

  • Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my cameras and hooked everything up to all the monitors. They made sure we knew how to work everything.

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    I would recommend this to a friend

  • Geek squad installed my security cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really great! They were very responsible with everything. On time with the appointment!

    This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

    I would recommend this to a friend

  • Geek Squad Installation of Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the installation team - my security cameras are perfectly placed and the quality of the video from each is spot on. Mike Beard is the best

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    I would recommend this to a friend

  • Very pleased with service and installation of came

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job Listened to our needs and did there best to accommodate

    This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

    I would recommend this to a friend

  • Went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and helpful. Fast and clean

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    I would recommend this to a friend

  • installer connected cameras and cut internet cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first everything looked ok. Within time my internet was not working properly when I called the cable company regarding my internet he notice that the cable was cut and taped. How did it happened? The only thing was that the guy who installed the cameras cut the cable for the internet and never notified me on he had done! Why do I know it was the installer cause he was working in the area where the internet cable is located and we never had issues with the internet .

    This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

    No, I would not recommend this to a friend

  • Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and prompt service. Tech John arrived at 8am sharp, installed the 8 camera system within 4hrs. He was attentive and answered all of my questions about the install, camera placement and DVR setup

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    I would recommend this to a friend
  • Cons mentioned:
    Installation quality

    Lights Bake Shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers never showed up. No phone call. Called Derrick 3 times. No call back. Requesting a full refund. Cancel order.

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    No, I would not recommend this to a friend

  • Find someone else to do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party contractors are horrible and don’t have the proper credentials. The cameras didn’t work due to the lack of skill from the vendor.

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    No, I would not recommend this to a friend

  • Geek squad did a great job installing the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Robert did an excellent job installing the cámaras they were fast and even offered suggestions on where the cameras would look great. I would definitely recommend this team to anyone very professional.

    This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

    I would recommend this to a friend

  • Great Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Security Cameras that I bought were excellent for the price

    This review is from DVR OR POE CAMERA INSTALL (UP TO 4 CAMERAS)

    I would recommend this to a friend

  • Geek Squad is on the ball!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris, Matt and their boss Michael Dammann are the best of the best They were polite, on time, very knowledgeable, and cleaned up after their job. We were very pleased with these guys

    This review is from DVR OR POE CAMERA INSTALL (UP TO 8 CAMERAS)

    I would recommend this to a friend
Page 15, Showing 281-300 of 681 reviews
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