Customer Ratings & Reviews

Geek Squad techs are amazing. All of them really do a fantastic job with installation and answering questions.

The Geek Squad installed my new audio components in my existing system and made sure everything worked. I had also requested cord management for all the components when I placed the order but this element was not communicated to the squad, so they didn’t have the proper items (eg cable ties) to complete that part of the order. They did their best with what they had and provided suggestions and recommendations for further improvements.

Cade was the best guy i have ever had do anything here at the house. Very professional and extraordinarily knowledgeable. Also, very persistent and solved all my issues

The Geek Squad Team Brandon and his side kick were awesome! IF we could give 20 stars we would! Very good to work with and made the experience east

When Geek Squad came out to install my TV to the wall they wasted no time they knew exactly what to do and even recommended other items I can invest in to get the best out of what we are trying to achieve.

Wes did an excellent job installing our new systems despite some glitches in our infrastructure. He persisted until he got everything installed and working completely, and was pleasant to work with in addition. His post-installation information and advice was clear, competent and left us with the knowledge we needed to immediately get the most out of our new systems.

I am much better informed after the last visit. Great techs. Highly recommended.

Agent fixed my problem and gave me instructions on how to properly use the device.

Guys were very knowledgeable on the speakers and the setup and did a good job showing us how to use the app.

Michael did a great job setting up my speakers and making sure to leave the area clean after the work was done.

He did an excellent job was very friendly enjoyed having him in my home

Friendly, knowledgeable, helpful, and efficient. Explained everything and patient in repeating it

Agents were awesome! Mounted and connected quickly. Ran us through the process of using - were so helpful!

Reconfigured my Sonos system including additional amps to insure maximum enjoyment

The guys were professional and helped me out with solving my issues ! Great job guys ! If I get stumped again, I'll definitely use you again

Dale Kirsch took a considerable amount of time installing our new dvd player and sound bar. He stayed until he made sure that everything was working correctly. He was very considerate and showed us how to operate everything before he left. He is a credit to Best Buy’s Geek Squad. His knowledge and expertise are commendable! We would definitely want him to install any future purchases.

thankful to have the benefit of free mounting with purchase with my total tech. great for the more challenging installs

The agents installed my new TV, connected all my devices and made sure it all worked together.

The agents were effective and efficient, both worked on different tasks but were well coordinated - an absolute please to have in our home working on our problem.

The agent connected and programmed multiple devices. Excellent job.