You can experience music throughout your home when you choose our networked audio device installation service. Enjoy time savings and convenience by having our installers set up your networked audio devices, such as Sonos or Heos. If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. We’ll install and program the audio platform/application on a compatible phone, tablet or computer, connect the system to your network, and complete updates. We’ll also adjust the audio settings to be tailored to your space while utilizing built-in tuning software when available. Then, we’ll help you set up your user account and configure up to two streaming services like Spotify or Apple Music. After the setup is finished, we’ll demonstrate your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s networked audio services are backed by a 90-day limited workmanship warranty.
Q: What kind of support is provided after the setup is complete?
A: The Geek Squad agent will perform a system demo, answer any questions, and discuss additional solutions to enhance your audio experience.
Q: Will the Geek Squad agent connect the device to my home network?
A: Yes, the agent will add the system to your existing wireless network and perform any necessary software or firmware updates.
Q: What streaming services can be configured during the setup?
A: The setup includes the configuration of up to two smart streaming services, such as Spotify or Apple Music.
Q: Does the setup service include installing a networked audio hub?
A: No, the service does not include the installation of a networked audio hub or software to feed media to the system.
Q: What happens after the networked audio device is delivered?
A: Once delivered, the Geek Squad agent will unbox the networked audio player or speaker and prepare for the installation.
Q: How long does the Add-On Networked Audio Device Setup typically take?
A: The estimated time to complete the service is 30 minutes.
Q: Is there a warranty for the networked audio device setup?
A: Yes, Best Buy’s networked audio services are backed by a 90-day limited workmanship warranty.
Q: Will the service include connecting the device to my Wi-Fi network?
A: Yes, the service includes connecting the device to your existing Wi-Fi network.
Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.