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Add-On Networked Audio Device Setup

SKU: 3391013
$49.99
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About This Item

You can experience music throughout your home when you choose our networked audio device installation service. Enjoy time savings and convenience by having our installers set up your networked audio devices, such as Sonos or Heos. If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. We’ll install and program the audio platform/application on a compatible phone, tablet or computer, connect the system to your network, and complete updates. We’ll also adjust the audio settings to be tailored to your space while utilizing built-in tuning software when available. Then, we’ll help you set up your user account and configure up to two streaming services like Spotify or Apple Music. After the setup is finished, we’ll demonstrate your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s networked audio services are backed by a 90-day limited workmanship warranty.
  • General
    • Brand: Geek Squad®
    • Product Name: Add-On Networked Audio Device Setup
  • Other
    • Estimated Time to Complete Service: 21 minutes
    • Workmanship Warranty: We stand behind our services and repairs with a 90-day workmanship warranty.
    • UPC: 400033910138

You can experience music throughout your home when you choose our networked audio device installation service. Enjoy time savings and convenience by having our installers set up your networked audio devices, such as Sonos or Heos. If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. We’ll install and program the audio platform/application on a compatible phone, tablet or computer, connect the system to your network, and complete updates. We’ll also adjust the audio settings to be tailored to your space while utilizing built-in tuning software when available. Then, we’ll help you set up your user account and configure up to two streaming services like Spotify or Apple Music. After the setup is finished, we’ll demonstrate your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s networked audio services are backed by a 90-day limited workmanship warranty.

  • Delivery and unboxing: Your service includes delivery to a location serviced by an elevator or up to the third floor. After delivery, we’ll unbox your networked audio player or speaker and prepare for the next steps of the installation service.
  • Configuring your TV: We’ll complete your smart TV’s initial software configuration process so it’s ready for us complete your service.
  • Placement on existing furniture: Based on the room layout and your desired audio experience, we’ll recommend the optimal placement for your player or speaker and set it up on an existing stand or shelf.
  • Connecting to your home network: We'll add the system to your existing wireless network and perform the necessary software or firmware updates.
  • Programming the audio platform: Using your phone, tablet or computer, we’ll install the networked audio ecosystem and ensure the best settings are adjusted for your space and your player or speaker. If applicable, we’ll assist in tuning a networked audio speaker for the best sound.
  • Configuring your subscriptions and accounts: Once your tech is connected to the network, we'll configure up to two smart streaming services as needed (Spotify, Apple Music, etc.) and help you set up your associated user accounts.
  • Neatly dress visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
  • System demo and answers: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that could enhance your audio experience.
  • Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging you don’t need.
  • Delivery and unboxing: Your service includes delivery to a location serviced by an elevator or up to the third floor. After delivery, we’ll unbox your networked audio player or speaker and prepare for the next steps of the installation service.
  • Configuring your TV: We’ll complete your smart TV’s initial software configuration process so it’s ready for us complete your service.
  • Placement on existing furniture: Based on the room layout and your desired audio experience, we’ll recommend the optimal placement for your player or speaker and set it up on an existing stand or shelf.
  • Connecting to your home network: We'll add the system to your existing wireless network and perform the necessary software or firmware updates.
  • Programming the audio platform: Using your phone, tablet or computer, we’ll install the networked audio ecosystem and ensure the best settings are adjusted for your space and your player or speaker. If applicable, we’ll assist in tuning a networked audio speaker for the best sound.
  • Configuring your subscriptions and accounts: Once your tech is connected to the network, we'll configure up to two smart streaming services as needed (Spotify, Apple Music, etc.) and help you set up your associated user accounts.
  • Neatly dress visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
  • System demo and answers: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that could enhance your audio experience.
  • Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging you don’t need.
Disclaimers
  • This service does not include setting up multiple devices, mounting speakers, concealing cables in walls, drilling access holes, new network setup or troubleshooting, or smart home device setup.
  • Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
  • Add-on services must be purchased and scheduled at the same time as a primary installation, or your appointment may be rescheduled with additional charges.
  • We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.
  • This service does not include setting up multiple devices, mounting speakers, concealing cables in walls, drilling access holes, new network setup or troubleshooting, or smart home device setup.
  • Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
  • Add-on services must be purchased and scheduled at the same time as a primary installation, or your appointment may be rescheduled with additional charges.
  • We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.

Q: What kind of support is provided after the setup is complete?

A: The Geek Squad agent will perform a system demo, answer any questions, and discuss additional solutions to enhance your audio experience.

Q: Will the Geek Squad agent connect the device to my home network?

A: Yes, the agent will add the system to your existing wireless network and perform any necessary software or firmware updates.

Q: What streaming services can be configured during the setup?

A: The setup includes the configuration of up to two smart streaming services, such as Spotify or Apple Music.

Q: Does the setup service include installing a networked audio hub?

A: No, the service does not include the installation of a networked audio hub or software to feed media to the system.

Q: What happens after the networked audio device is delivered?

A: Once delivered, the Geek Squad agent will unbox the networked audio player or speaker and prepare for the installation.

Q: How long does the Add-On Networked Audio Device Setup typically take?

A: The estimated time to complete the service is 30 minutes.

Q: Is there a warranty for the networked audio device setup?

A: Yes, Best Buy’s networked audio services are backed by a 90-day limited workmanship warranty.

Q: Will the service include connecting the device to my Wi-Fi network?

A: Yes, the service includes connecting the device to your existing Wi-Fi network.

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Reviews

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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