Customer Ratings & Reviews

The agents installed my new TV, connected all my devices and made sure it all worked together.

Agents were awesome! Mounted and connected quickly. Ran us through the process of using - were so helpful!

When Geek Squad came out to install my TV to the wall they wasted no time they knew exactly what to do and even recommended other items I can invest in to get the best out of what we are trying to achieve.

The two Geek Squad technicians Jason and Lamont did an outstanding job completing our audio instillation. Both were knowledgeable as to the equipment and the system already in place. They were entertaining as they did their job by allowing us to watch and answer any questions we had. They moved equipment for us with no issues. I would recommend these two gentlemen anytime.

Geek Squad has been extremely easy to work with and vary professional.

thankful to have the benefit of free mounting with purchase with my total tech. great for the more challenging installs

Good i think this thing is very very good to use in the home

The Geek Squad always does a great job! They've been to my home several times recently hooking up my new purchases!

Lucas was my installer for tv's and Sonos sound bar. He was very professional and took a lot of care in the installation. He was not in a hurry. He took his time and helped me with apps on the tv's and setting up apps on my phone. He asked a few times if I had more questions and was very willing to take the time to help. He had a helper for one of the installations who was also very professional and helpful. I just did not get his name. Lucas was awesome and appreciated his knowledge and care with my installation!

There is no substitute for the Geek Squad or their installation. There's simply no better team in the industry, bar none. They were professional, understanding, and patient as I chose the location of my TV and the height. The tv is perfectly aligned and they got me all set up! Well worth the money!

Adam is a real pro and knows the upper audio equipment. He did a great job and was informative.

The installers did a sloppy job. They did not remove the packing materials from the audio component, nor did they setup the component beyond plugging them in. When I went to watch a movie I had to go through the setup procedures including waiting 20 min while the soundbar software updates downloaded and installed I asked the Best Buy employee if I needed to buy extra HDMI cables and was told that the installer would have extra cables of various lengths so they could do any install. Well that was not true. The installers had no additional cables and were ready to leave without even plugging the blue ray player into the TV. Fortunately my son-in-law was able to go to Best Buy to get a long cable and deliver it before the installers left

Fantastic, knowledgeable, detail-oriented. The team was dedicated to setting it up right

The agents were effective and efficient, both worked on different tasks but were well coordinated - an absolute please to have in our home working on our problem.

Tyler took such good care of me today. I had an issue setting up my Sonos speakers for a number of months. Bought some additional Sonos speakers and went all it. He came in today and mounted a new 65" Sony Bavia and all my Sonos speakers. Went the extra mile to get it all up and working and then gave me a solid 5 to 10 minute tutorial. I cannot happier with everything and it sounds and looks incredible.

Very professional and attracted installation. Great job!

The agents were incredibly quick, professional, and knowledgable. They treated my new purchase with care and even help me move my old tv to another room. They offered options for my soundbar set up when my desired configuration didn't work within my space. They also answered will my questions with excitement and seemed to really enjoy their work.

These guys knew their stuff. Mounted it perfectly where i needed it and switched to a better mount to meet the needs.

When they arrived at my house the were very pleasant and had my problem fixed very quickly. I recommend this service to everyone!

Excellent work, knew immediately what needed to be done and got to work fast