Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,133 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Always pleased with the service we get from the Geek Squad. Good quick install.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome Geek!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents respectfully came into my home, unboxed and installed my new device configuring to all of my networked devices (including my 9.1.2 setup) with ease. They tested everything to my satisfaction and left their card in case I ran into any issues after the fact. Great service!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
RD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Squad team was on time.Installation and set up was perfect . Would recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
James and Rob were amazing! They were fun, knowledgeable, skilled, patient, and incredibly helpful in every way!
I would recommend this to a friend
Rated 5 out of 5 stars
Very happy with the installation and service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very happy with the excellent and friendly service
from Maalik. We love our new TVs and sound system.
He was prompt and efficient, and chose the right sound bar for us. Thank you very much.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Fixed my speaker quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing did everything I asked for would recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the setup. Geek Squad team did a get job. Well recommendations.
I would recommend this to a friend
Rated 5 out of 5 stars
great installers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The first person from Geeks came and installed the sound bar and he was very professional, explanatory, polite and explained things to us. Gabe, the second guy who came out was also very polite, professional, and showed us how to get rid of the base sound in the sound bar, because it was too much for my husband and I. We are in our 70's and it was just to much for us. Both Geeks did a great job and we would recommend their company.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
GeekSquadReconnection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents, Gabriel and Angel, reconnected my stereo after I received a new TV stand. It works well.
I would recommend this to a friend
Rated 5 out of 5 stars
The Geek Squad installed and explained!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had so many items delivered where they drop it off and they are out of the door. This time the geek squad took the time and explained the functions of the TV and sound system. I am so grateful that I purchased from best buy! Your geek squad is impressive and Nate you rock!
Thank you
I would recommend this to a friend
Pros mentioned:
Installation
Rated 4 out of 5 stars
Make sure you have the right person!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Did a great job once the right person/ team completed it after several trips by others who had no clue.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad representative solved our sound issue in less than 5 minutes. We were thrilled! We weren't sure how to configure our HK Onyx speaker to play the sound on movies and TV streamed through our FireStick as well as through one of our PCs, and after multiple unsuccessful tries of doing it ourselves we finally booked Geek Squad. Super glad we did, because he set it up for us and showed us how he'd done it all in less than 5 minutes. Safety protocols for in-home service were excellent as well.