Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,142 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick and easy. This was cool because it made everything way more easy for me. I'm not very "techy", so I appreciated this.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All worked well upon completion and guys were polite.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek Squad install was very thorough.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service with the installation of the TV and set up of the receiver and remote control.
I would recommend this to a friend
Rated 5 out of 5 stars
Love Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Brian Herring, a Geek Squad member, delivered and set up our Sonos Subwoofer and Sonos Speakers. Connected with our Sonos Sound Bar and answered all of our questions and gave advice we didn't even know we needed. Brian's visit resulted in a great experience. Always a good experience with the Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dusty, from Geek Squad, was terrific. Your scheduling service stinks. I was scheduled for June 2 and, after waiting most of the day, was cancelled. I rescheduled for June 13 and Dusty showed up and did a fine job.
Geek Squad is fine. Best Buy is mediocre at best and I know both companies are owned by Best Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad TV & Speaker Installation and Sync.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad set my Sonos speakers up and synced them with my Samsung TV. 4 speakers in total that provide surround sound listening to music or watching TV. They did a great job and completed the work within an hour easily. Then, they explained using Alexa and Sonos voice control for the entire system.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents install love idea of prices and were very courteous and everything works excellently
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Jacob is the best!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Jacob did an amazing job setting up our speaker system
I would recommend this to a friend
Rated 5 out of 5 stars
3 TVs and more
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was way better than expected. The Geek Squat set up 3 tvs including mounts, sound bars and wireless speakers. They made sure that everything was working perfectly before they were done. Definitely worth going to Best Buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Being a "novice" to the whole set up and install of a new smart tv and sound system, I was quite pleased with not only how fast and efficient the sound system install went with the Geek Squad, but the "tips" given to the operation of my multi-room set-up were invaluable. I had several decisions to make that I was unsure of in the process. I'm two weeks in to the operation of the sound system and am quite satisfied, thanks to the Geek Squad. It truly was done right the first time.
I would recommend this to a friend
Rated 5 out of 5 stars
Geeks did Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Guys were great. In and out job accomplished. The only thing that would’ve made the experience better was if the guys could wear shoe protection. Both visits I had and it was raining and I had just spent 3K carpet. Nothing happened to my carpet but disposable booties would’ve made my experience worry free.