Customer Ratings & Reviews

These guys were great. They were in and out in no time and the installation was flawless. They were both pleased on our selection with many positive things to say about the product.

I missed plugging one (1) audio cord to get my home theater system up and running. Yep… that one cord cost me $129.99. Techs did know their stuff though.

Of course, when you finally buy the big TV and contemplate drilling a bunch of holes into your wall, constructing a bracket, loading a heavy piece of electronics equipment, set it up and hook it in to the network... um, I figured it is definitely the easier, softer way to hire someone who has done this before... 3 months later and it all still works!

The agents installed the headphones on the tv. They had to return to the store to get a part so that they could hook it to the tv. They took care of getting the job done!

The guys did an excellent job mounting my tv and also installing the soundbar and subwoofer!!! Very professional and it showed in the quality all of their work!

The agent was very professional, courteous and efficient... we are very glad that we signed up for Total Tech Support! We've met several of your agents and they are all very knowledgeable and well trained in customer support. Kudos to Best Buy for training your team!

The two Geek Squad guys, Tarek was one, were professional, patient, and very pleasant. Took time to do the extending wall mount correctly and answered all my questions.

The two gentlemen who installed our TV and Sonos sound system were terrific! Wonderful experience! Not only polite but so efficient and knowledgeable1. Thank you Geek Squas!

TV already mounted. Had Geek Squad to connect a Cochlear TV streamer since I am hard of hearing. Rocky Crawford was very courteous and helpful in addressing my issue.

Greek squad installers did a great job setting up the sound bar

The team was incredibly knowledgeable and helpful with explaining how the system was set up in the event there were any challenges that we may experience in the future.

The agents were very professional and friendly. They answered all of my questions without hesitation. This made me feel at ease.

This was great to invest in with the existing system

John Trinidad is amazing He is very well informed and knowledgeable, He conducted himself in a professional manner, addressed all our questions and concerns and was a pleasure to deal with. I would give him an 11 out of 10 if that was possibly .

The team of two were quick, professional, had everything installed neatly, speaks installed in ceiling, excellent workmanship. When I had issues with the networked Apple TV a week later,Jeff came back out and spent all afternoon troubleshooting it, and solved it.

Installer was efficient and knowledgeable. The installation took less than one half hour. Great sound with this sound bar.

Installation a bit complicated, went smoothly, good service

Cannot say enough good things about the Geek Squad and their abilities. I am not real good at all the technology. Would not have the great sounding system without them. They are very interested in making the customer happy with their purchase decisions.

Solid, professional support to reinstall my electronic pieces subsequent to my move to a new home. I can't say enough nice things about the Geek Squad at the Sierra Vista, Arizona store.

The guys were all very friendly and knowledgeable of everything they did and were very helpful with everything. They did a great job and would recommend to anyone.