Customer Ratings & Reviews

Solid, professional support to reinstall my electronic pieces subsequent to my move to a new home. I can't say enough nice things about the Geek Squad at the Sierra Vista, Arizona store.

When I purchased my new 65-in Samsung TV, wanted the Geek Squad to set it up to ensure it was done correctly. Austin came out to provide the service. He made all the right connections and left us with a great entertainment system paired with our SONOS Playbase and a couple of Play 1 speakers.

wworks good now im doing this to get rewards points.

They did a good job installing our 85” TV. They asked me questions thru the process to make sure I was OK with installation. Stacie made sure she tested the system and I was happy with it. Thank you!

Justin and Chase did a great job setting up the new systems and connecting each item for a seamless experience.

Great Job. They managed turning choas into order, a large job since we had 5 components to organize. They also did a great job of cleaning up once they were done. Couldn't ask for more.

We replaced a gateway and first generation Orbi and the wireless system works about twice as well. Now if I can get AT&T to quit downsizing internet band during several times a day, the system will be perfect. Actually we have noticed the system working better even during these periods so I am thrilled!

I missed plugging one (1) audio cord to get my home theater system up and running. Yep… that one cord cost me $129.99. Techs did know their stuff though.

The guys were all very friendly and knowledgeable of everything they did and were very helpful with everything. They did a great job and would recommend to anyone.

The agents were knowledgeable, courteous and professional. They were precise, they measured everything twice before cutting and/or making holes. They were familiar with the tech and helped me with shortcuts. The system sounds great!

Jacob did a great job. Set up everything perfectly and did a great job of teaching us how to use the equipment.

The service person was great, he was very friendly and knew what had to be done. he explained how to operate the system and removed all boxes and packing material before he left. there was also a follow-up call to be sure all was working and I was satisfied with the product and service.

We have trouble understanding New technology and without the Geek Squad we would not have figured it out. The Geek Squad spent considerable time explaining “how” to use our devices. We always buy at Best Buy

This is well worth the fee if you have no or little tech experience or do not want to be bothered...These folks are so learned and thorough, They are patient and helpful in answering questions and helping me to learn. I would highly recommend

The agents were very professional and friendly. They answered all of my questions without hesitation. This made me feel at ease.

Geek Squad personnel are knowledgeable, professional and respectful. Their consideration for cleaning the area after installation was remarkable. They were definitely. 5 star operation.

Scott in his assistant did a great job. It was complicated. He worked through the trouble shooting and solve the problem. My Sonia system is working fine. Thank you!

Installer was efficient and knowledgeable. The installation took less than one half hour. Great sound with this sound bar.

The geek squad are great! They installed and my tv and set it up in no time. Then they showed me how to use it and got my printer working too

These guys are amazing. Had me set up with a new antenna, hiding all wires, installed a sound bar and a wireless speaker system, hung my tv and set the whole thing up mixed with a great experience. Best I've had with a purchase in decades....