Customer Ratings & Reviews

They did a great job installing my media room equipment and setting up the remote that controls all of the components, after they were done they took the time to explain how the controller works to my daughter's and myself.

The Geek squad installed my TV and attached it to my other devices . They expertly answered all my questions.

Although the Sonos system is user-friendly I was able to use this service to hide the hdmi cord in the wall. I also was able to get my speakers mounted on the wall for the Sonos Ones. Great work, great people.

I was having problems installing my sound bar and had the Geek Squad rep do it for me. He showed me all the steps and had the system working perfectly. He was very friendly and courteous as well as knowledgeable. I would have Joe Price do any future work for me.

We didn't understand the necessity of having WiFi available at time of installation for the speakers. Our speakers did not automatically link to the wifi which was finalized after the install. The Squad came out and linked everything and it's great!

Quick and precisely done. Arrived on time and the sound system works great. Still learning to use all its features. Thank you once again.

The agent did a fantastic job for me, I am visually impaired so I'm very grateful for their help And willingness to explain howTo operate. Thanks very much!!

The agents mounted the TV without a hitch. They were careful and professional. They then took us through the set up menu and answered all of our questions.

TV & Soundbar mounted & set up, ready to use. Techs were careful and Edin (tech) made sure we understood how to use the system and showed us features we didn’t know about. Good job!

The agents connected the systems and completed the setup in no time. I only wish they would have explained this once so that we could do this independently next time.

The agents (9Geek Squad) phto announce they were going to be early then showed up earlier than scheduled. Work was then done expeditiosly.

Highly competent and got the job done quickly. Also on time and good communicator.

The agent was terrific! Dry clearly explained every detail of what he was doing. Then he fixed my issues .

The two gentleman that set my tv bracket and soundbar up were great answered all my questions and walk me through the sono app.

When these guys come I know when they leave that my system will be set up correctly or they’ll come back to make it right. Love this service.

Always great knowledge and service. Technicians went above and beyond to make everything right.

The Geek Squad never fails. This is my second installation and they do a fine job.

This second service from the Geek Squad was necessary due to the many adjustments that could be had on my new system! They dialed it in perfectly!

Durrell from the Geed Squad installed this audio system with outdoor speakers and did an excellent job. He was polite and courteous - always called and showed up when he said he would.

I was unable to sync 4 Sonos speakers after downloading the new Sonos app. I followed all instructions from Sonos and from an in-store Best Buy employee, all to no avail.