Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,142 reviews
Rated 5 out of 5 stars
Professional tech
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech was amazing and very thorough. He ensured everything was setup and worked properly before he left.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad and total tech are great value addons
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Well trained techs mounted 77” heavy TV safely with sound bar and setup everything easy explanation about usage and functions
I would recommend this to a friend
Rated 5 out of 5 stars
Very Pleased with Setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It took 2 visits due to my getting up to speed, but Ryan, the tech, did an excellent job with an unusual setup.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Happy with Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
TV & Soundbar mounted & set up, ready to use. Techs were careful and Edin (tech) made sure we understood how to use the system and showed us features we didn’t know about. Good job!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent did a fantastic job for me, I am visually impaired so I'm very grateful for their help And willingness to explain howTo operate. Thanks very much!!
I would recommend this to a friend
Rated 5 out of 5 stars
TV set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents mounted the TV without a hitch. They were careful and professional. They then took us through the set up menu and answered all of our questions.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents connected the systems and completed the setup in no time. I only wish they would have explained this once so that we could do this independently next time.
I would recommend this to a friend
Rated 5 out of 5 stars
super service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
your guys are supper good and friendly - A+ - keep up the good work
I would recommend this to a friend
Rated 5 out of 5 stars
Installatio Review
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents (9Geek Squad) phto announce they were going to be early then showed up earlier than scheduled. Work was then done expeditiosly.
I would recommend this to a friend
Rated 5 out of 5 stars
Great service product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When these guys come I know when they leave that my system will be set up correctly or they’ll come back to make it right. Love this service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always great knowledge and service. Technicians went above and beyond to make everything right.
I would recommend this to a friend
Rated 5 out of 5 stars
GaryGnu
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This second service from the Geek Squad was necessary due to the many adjustments that could be had on my new system! They dialed it in perfectly!
I would recommend this to a friend
Rated 5 out of 5 stars
Sound System
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Durrell from the Geed Squad installed this audio system with outdoor speakers and did an excellent job. He was polite and courteous - always called and showed up when he said he would.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was unable to sync 4 Sonos speakers after downloading the new Sonos app. I followed all instructions from Sonos and from an in-store Best Buy employee, all to no avail.