Customer Ratings & Reviews

The Best Buy agents were perfect, professional, knowledgeable and very kind. They represent BestBuy very very well

The agents did a superb job in setting up and explaining our sytem. They were prompt, efficient and professional. Great work!

The agents were professional and informative while also solving the issues we had with our surround sound system. They stayed with us until they were sure we were comfortable with the solution.

The team setup and strategically placed the equipment to get the best sound for the room

The geek squad agents installed sound systems in living room and porch area.

While this category does not describe the work that was done, the two technicians did a great job finalizing my project. I was very happy with the end result.

They came in, very informative and helpful. Conscientious of maintaining a clean environment! Respectful and kind! A pleasure!

Checked out my sub woofer and adjusted and fixed all other speakers. Found one that was not on. Really great service.

I am sold on the Geek Squad. Jeramy and Art are terrific. The Total Tech is money well spent.

I have used Agents from the Geek Squad in various parts of this country and in my opinion feel the store and employees in the Davenport, IA location are with out a doubt the premier store and employees within their entire system.

The guys that installed this are the same guys that I have has install all my products from Best Buy. They are very patient with my wife and myself. Product enhances all my electronics.

The agent set up my Sonos system to optimize the sound quality to my living room.

The review would have been 5 star, as Gary was beyond excellent in his customer service, but the fact that your system would not allow him to schedule installation, prevents the 5 star rating unfortunately.

The agent fixed the problem. There was a light on the tv that would not shut off, the button was not stuck.

The Geek Squad remote service was very helpful during the COVID 19 pandemic. They were able to order all the electronics I needed as well as schedule an install for me. Great service through best buy.

Geek Squad (Bobby actually) did a great job setting up my SONOS speaker system. Sound is assume! Personalized instruction on how to use was outstanding. Higly recommend the Geek Squad!

The agents did a great job mounting the tv and audio system. They knew what they were doing.

The guys with the Geek Squad always do a great job on repair and setting up all systems. I only use them!

Geek Squad removed my old TV and installed my new TV with the SONOS Soundbar. Love our new setup!

Patient and thorough in their jobs. Professional and courteous when questions are asked. Well versed at their jobs. Took two days to get a big project done. Impressive.