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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1133 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,133 reviews
  • Rated 5 out of 5 stars

    Mounted SONAS Arc with Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted SONAS bar with large screen tv. Total tech did it smoothly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs removed old tv/mounting bracket and installed new bracket/tv, cleaned up cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat Screen Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed this are the same guys that I have has install all my products from Best Buy. They are very patient with my wife and myself. Product enhances all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job of installing my TV and sound bar and advising me on additions to my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reconnected our Nest and Ring doorbell. Spent one plus hour here on 2 separate calls. Did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEVICE SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD WAS VERY PROFESSIONAL AND KNOWLEDGABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do recommend gig , they wore very professional and nice and very knowledgeable And reliable They gave me a lot of advise and I do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgeable and efficient technicians helped to solve all the issues with hooking up our new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Agents from the Geek Squad in various parts of this country and in my opinion feel the store and employees in the Davenport, IA location are with out a doubt the premier store and employees within their entire system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get new receiver to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He ended up not having a lot to do because we needed to get a new remote in order for the receiver to be able to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed device quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service! very patient explaining operation of device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast! great job, very please.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep. for Greek Squad service was great! He fix our sound system, plus he made it shorter when we turn our new TV on for the sound system. GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basement movie room, tv, amps, and speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patient and thorough in their jobs. Professional and courteous when questions are asked. Well versed at their jobs. Took two days to get a big project done. Impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound speakers installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a very good job of installing surround speaker. B&W M-1's Geat addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After multiple people coming out they were able to fix my problem almost 9 months after install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed SONOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Bobby actually) did a great job setting up my SONOS speaker system. Sound is assume! Personalized instruction on how to use was outstanding. Higly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad remote service was very helpful during the COVID 19 pandemic. They were able to order all the electronics I needed as well as schedule an install for me. Great service through best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conect my home theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice my SoundHound, thank you so much for your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates were polite, identified themselves and most of all too the time to make sure a 82 year old lady understood her Sonos speaker. The Geek Squad is the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and Sonos surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dakota and William were very professional, patient and attentive to details.

    I would recommend this to a friend
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