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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1133 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,133 reviews
  • Rated 5 out of 5 stars

    The Greatest people you can use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything they did was seamless. They explained my set up on the sound system. They set up all my audio on both my phone and computer. Answered all my questions well worth the money. A Big Thanks. Job exceeded all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TVs for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel were efficient, patient and spent as much time with me as I needed. Excellent job and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very conscientious and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. Patient and thorough. Although follow questions up a bit of a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment has been rescheduled and technician asked me to buy couple more speakers for the home theatre setup. I got 2 new speakers from best buy and waiting for this to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best . They are fast and know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents were fast and efficient.. wound recommend them everytime I get a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV quickly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve recently became I total tech member, I love the service the Geek squad provides, also professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ish and Anthony were professional and knowledgeable during the entire installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was much appreciated!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TVs and helped set up additional TVs a well as a printer. They were very knowledgeable and efficient. A special shout out to Kevin P. and his entire crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks uncomplicated my AV system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a complicated hard wired AV system thru-out the house that's 12 years old that was acting oddly. BB guys replaced a couple of gizmos to make the analog and digital components play together better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my wired ceiling speakers to my sonos system using a Sonos Amp and stereo connector. A professional job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with all my installation needs. They were on time and were great in letting me know ahead of time when they were coming. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos surround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came by himself and did a fast efficient job was very knowledgeable and explained to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the technician! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents mounted all my devices and set everything up just as I requested. They spent time to test and make sure all was working before they departed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both service techs were knowledgeable and efficient. Installation went very smooth! Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again these guys are the best, electronics set up, appliances, integration with phone and voice, just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound box set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He programmed by sound boxes he knows how to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knows what they are doing They will be returning to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and installation was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up crew was amazing. They kick butt. So helpful and honest for opinions on what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rachel was very knowledgeable and had to come back 1 time to attempt to fix problem with speakers coming disconnected. It still happens and we have to use app to reconnect

    I would recommend this to a friend
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