Customer Ratings & Reviews
- SKU:
- 3391013
Customer reviews
Rating 4.6 out of 5 stars with 1142 reviews
(1,142 customer reviews)to a friend
Customers are saying
Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad was much appreciated!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted two TVs and helped set up additional TVs a well as a printer. They were very knowledgeable and efficient. A special shout out to Kevin P. and his entire crew.
I would recommend this to a friendRated 4 out of 5 stars
Get new receiver to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He ended up not having a lot to do because we needed to get a new remote in order for the receiver to be able to work.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After multiple people coming out they were able to fix my problem almost 9 months after install
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job with all my installation needs. They were on time and were great in letting me know ahead of time when they were coming. Very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Phil was more than we could have hoped for!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We already owned the networked audio device, but it lost its connection and we couldn't get it reconnected. Phil figured out the wi-fi system problem and fixed it. If only all service folks were as attentive and diligent!!
I would recommend this to a friendRated 5 out of 5 stars
Surround sound speakers installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a very good job of installing surround speaker. B&W M-1's Geat addition
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
mounted TV and sound bar -great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the two guys who did my setup /install were fantastic! 10/10
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed 2 TVs for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad personnel were efficient, patient and spent as much time with me as I needed. Excellent job and service.
I would recommend this to a friendRated 5 out of 5 stars
Bravo to Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service agents mounted all my devices and set everything up just as I requested. They spent time to test and make sure all was working before they departed.
I would recommend this to a friendRated 5 out of 5 stars
Geek Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rachel was very knowledgeable and had to come back 1 time to attempt to fix problem with speakers coming disconnected. It still happens and we have to use app to reconnect
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad connected my ceiling speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my wired ceiling speakers to my sonos system using a Sonos Amp and stereo connector. A professional job well done.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my TV quickly !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve recently became I total tech member, I love the service the Geek squad provides, also professional and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Very conscientious and thorough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was excellent. Patient and thorough. Although follow questions up a bit of a challenge.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed device quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service! very patient explaining operation of device.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Audio Device Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Geek Squad duo arrived on time, were personable, knowledgeable, and easy to talk to. They had the installation completed in a short period of time and then answered our questions. The whole experience was positive.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
DEVICE SET UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GEEK SQUAD WAS VERY PROFESSIONAL AND KNOWLEDGABLE.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
TV mount and Sonos surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dakota and William were very professional, patient and attentive to details.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad are the best . They are fast and know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek agents were fast and efficient.. wound recommend them everytime I get a new product.
I would recommend this to a friendRated 5 out of 5 stars
Conect my home theater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice my SoundHound, thank you so much for your service.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Audio/visual problems redolved quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent resolved several issues with fire tv including syncing voices to screen. Also helped with outdoor Sonos speakers which were not previously working.
This review is from Networked Audio Device Setup
I would recommend this to a friend