Customer Ratings & Reviews

Both service techs were knowledgeable and efficient. Installation went very smooth! Answered all my questions.

In addition to setting up my new TV the Geek Squad agents connected my Sonos soundbar and had the whole system up and running quickly.

Once again these guys are the best, electronics set up, appliances, integration with phone and voice, just great

The store has terrible displays, cannot get surround sound effect, have to "imagine" it AND compare, what they have doesn't work and their add on gear is almost nil...GEEK SQUAD FIXED ALL YOUR SCREW UPS!!!

The installers had a sound bar in the back of their van that we ended up purchasing. Installation went well but the payment system was a bit antiquated.

Tech came by himself and did a fast efficient job was very knowledgeable and explained to perfection

Ish and Anthony were professional and knowledgeable during the entire installation.

I just purchased a new surround sound received and wanted setup and connected to my TV. When the tech came to my house I asked that the receiver to be setup to the TV only when the receiver is turned on. He said it cannot be independently of each other and only works when the TV is on. This is not what I wanted but I let him set it up. My 15 year old son came home from school and took a look at it and said it was hooked up incorrectly. He re-cabled it and now it works fine. I just wasted $100 on the Geek Squad

The guys were absolutely fantastic. Truly customer focused and left business card for further questions. Just don't get better

The 2 squad members were very kind and thorough with the install. They even offered feedback on setup of our existing surround sound.

The agents did an excellent job installing and showing me how everything worked. They helped inform me of what to add to my sound system next!

William was very attentive and handled my concerns. He made changes to the order with no exception after hearing some of my concerns . He saved the day

The set up crew was amazing. They kick butt. So helpful and honest for opinions on what I needed.

The best thing about BestBuy is the talent and knowledge of their employees. Try getting this kind of support from Wal-Mart or Amazon. I am a Total Tech Support customer. Great respect for these folks.

I have the total tec membership i really recommended to everyone free installation on everything you buy and adds warranty

The installers were courteous, efficient, and professional. They were timely, and explained how the equipment should and would work.

The two agents did a great job of explaining all of the options available to me. Connected all devices and the system sounds and looks great!

The techs mounted my TV and sound device . Excellent customer service. Very professional and friendly.

Geek Squad installed a multi-room Sonos system. It went beautifully. Very knowledgeable, friendly and professional. I won’t hesitate to use them in the future.

The Geek Squad folks were great! Professional, understood their product and had things up and running quickly. Set up an entire Sonos system with surround sound and additional speakers in about an hour & taught me how to use it.